Iennata Arobati
La'ie,HI
Summary
Skilled Usher proficient in selling tickets, answering questions and monitoring facilities. Versed in security standards, cleaning procedures and restocking strategies. Detailed groundskeeper cultivates and cares for grounds and landscaping surrounding properties or buildings. Physically fit and strong individual with outstanding physical stamina to handle work in both cold and hot weather. Deeply familiar with landscaping tools and equipment operations.
Overview
1
1
year of professional experience
Work History
Theater Usher
Polynesian Cultural Center, PCC
08.2023 - Current
- Maintained clean and organized venue to create pleasant experience for guests.
- Ensured safety and comfort of guests by promptly addressing any concerns or issues that arose.
- Monitored events to identify potential problems and minimize disruptions.
- Aided in the promotion of upcoming events by distributing marketing materials to patrons upon request.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Prevented unauthorized access to restricted areas while maintaining a professional demeanor towards all guests.
- Handled crowd control to maintain order and prevent overcrowding.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
- Directed ticket holders to seats and facility locations.
Groundskeeper
BYUH School Of Education, Brigham Young University Hawaii
12.2023 - 01.2024
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Cultivated a positive work environment through effective communication with team members and supervisors.
- Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
- Maintained aesthetic consistency across multiple properties by following specific design guidelines.
Education
Bachelor of Arts - Business Management
Brigham Young University - Hawaii
La'ie, HI04.2027
High School Diploma -
Moroni High School
Kiribati Tarawa11.2016
Skills
- Staff Training
- Cleaning and sanitizing
- Customer Information Databases
- Safety Procedures
- Facility Maintenance
- Theater safety protocols
- Guest Seating
- Seating assistance
- Public Speaking
- Facility Cleaning
- Time Management
- Multitasking Abilities
- Active Listening
- Tree Pruning and Removal
- Hand and Power Tool Operation
- Lawn Care
Languages
English
Full Professional
Timeline
Groundskeeper
BYUH School Of Education, Brigham Young University Hawaii
12.2023 - 01.2024
Theater Usher
Polynesian Cultural Center, PCC
08.2023 - Current
Bachelor of Arts - Business Management
Brigham Young University - Hawaii
High School Diploma -
Moroni High School
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