Iesedrick Williams
Dothan
Summary
Results-driven sanitation and maintenance professional with a proven track record at Factor 75 and Hawkinson Kia Nissan. Expert in industrial cleaning techniques and strong communication skills, enhancing operational efficiency and safety compliance. Successfully trained new staff, optimizing team performance and ensuring adherence to workplace safety practices.
Overview
7
7
years of professional experience
Work History
Sanitation Technician
Factor 75
Burr Ridge, IL
12.2022 - 06.2025
- Operated sanitation equipment to maintain cleanliness and safety standards.
- Conducted regular inspections to ensure compliance with health regulations.
- Maintained accurate records of cleaning schedules and supplies used.
- Collaborated with team members to optimize waste disposal procedures.
- Assisted in training new staff on sanitation protocols and best practices.
- Implemented effective cleaning strategies to enhance operational efficiency.
- Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
Maintenance Technician
Hawkinson Kia Nissan
Matteson, IL
06.2020 - 10.2022
- Conducted routine inspections of vehicles to identify maintenance needs and ensure safety compliance.
- Diagnosed mechanical issues using advanced diagnostic tools and equipment for efficient repairs.
- Performed preventive maintenance tasks, enhancing vehicle performance and improving customer satisfaction.
- Collaborated with team members to develop effective repair strategies, reducing turnaround times on service requests.
- Assisted in training new technicians on standard operating procedures and safety protocols within the shop.
Customer Service Representative
Xfinity Mobile
Rockford, IL
09.2018 - 11.2019
- Assisted customers with inquiries regarding mobile services and billing issues.
- Provided accurate information on product features and promotions to enhance customer satisfaction.
- Resolved customer complaints efficiently, ensuring a positive service experience.
- Collaborated with team members to streamline communication processes for better service delivery.
- Trained new staff on customer service protocols and system navigation for improved efficiency.
Education
High School Diploma -
Perspectives High School of Technology
Chicago, IL05.2018
Skills
- Sanitizing skills
- Strong communication skills
- Workplace safety practices
- Industrial cleaning techniques
- Safety awareness
Timeline
Sanitation Technician
Factor 75
12.2022 - 06.2025
Maintenance Technician
Hawkinson Kia Nissan
06.2020 - 10.2022
Customer Service Representative
Xfinity Mobile
09.2018 - 11.2019
High School Diploma -
Perspectives High School of Technology