Iesha Nelson
Ukiah,CA
Summary
Dynamic Peer Support Counselor with Redwood Community Services, skilled in crisis intervention and emotional support. Successfully facilitated group discussions, enhancing peer connections and coping strategies. Proven ability to mentor and collaborate effectively, fostering a supportive environment for mental health awareness and personal growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Peer Support Counselor
Redwood Community Services
07.2024 - Current
- Provided emotional support to individuals facing mental health challenges.
- Facilitated group discussions to encourage peer connection and sharing of experiences.
- Assisted clients in developing coping strategies and personal goals.
- Supported crisis intervention efforts by employing de-escalation techniques effectively.
Kitchen Prep Cook
Ukiah Post Acute
08.2023 - 05.2024
- Prepared ingredients by chopping, slicing, and dicing to ensure timely meal service.
- Followed food safety and sanitation guidelines to maintain a clean work environment.
- Assisted in inventory management by organizing supplies and monitoring stock levels.
- Collaborated with kitchen staff to streamline meal preparation processes.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Lead Retail Merchandiser
SAS Retail Services
06.2019 - 03.2023
- Led merchandising strategies to optimize product placement and enhance customer engagement.
- Directed inventory management processes, ensuring timely restocking and accurate tracking of merchandise.
- Mentored junior merchandisers, fostering development of skills in visual merchandising techniques.
- Analyzed sales data to identify trends and inform strategic decisions on product assortment.
- Optimized product placement within the store to maximize visibility, resulting in higher sales conversion rates.
- Reduced out-of-stock occurrences by consistently monitoring inventory levels and proactively ordering new merchandise.
- Developed customized planograms for various stores, ensuring consistency in visual presentation across locations.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Education
High School Diploma -
Ukiah High School
Ukiah, CA06-2000
Skills
- Crisis intervention
- Emotional support
- Group facilitation
- Coping strategies
- Peer counseling
- Team collaboration
- De-escalation techniques
- Self-care techniques
- Mental health awareness
Timeline
Peer Support Counselor
Redwood Community Services
07.2024 - Current
Kitchen Prep Cook
Ukiah Post Acute
08.2023 - 05.2024
Lead Retail Merchandiser
SAS Retail Services
06.2019 - 03.2023
High School Diploma -
Ukiah High School