Iesha Williams
Baltimore,MD
Summary
Hello , My name is Iesha Williams. I am a high school Graduate . I have multiple skills on jobs I have experienced . I am manageable , A dedicated and passionate job seeker with a strong desire to pursue a fulfilling career in the healthcare industry. Possesses a plethora of customer service skills. Prepared to implement diverse skill sets, technical proficiencies and new perspectives on leadership. Recent graduate from the University of Maryland Medical Center’s Career Readiness program and received a certification in Digital Literacy from Pass IT On.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Concessions Worker
Aramark
Baltimore, MD
08.2019 - Current
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Pleasantly served fresh food and beverages to customers at concession stand.
- Set up condiments such as ketchup, mustard and relish for use by customers.
Housekeeper
Hilton Baltimore
Baltimore, MD
08.2023 - 11.2023
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Education
Certificate - PROHS Program
University of Maryland Medical Center
Baltimore, MD05-2024
Certificate - Digital Literacy "Microsoft"
University of Maryland Medical Center
Baltimore, MD05-2024
High School Diploma -
Frederick Douglass High School
Baltimore, MD08-2016
Some College (No Degree) - Literacy Prep
BCCC
Baltimore, MDAssociate of Science - Healthcare Administration
Ultimate Medical Academy - Clearwater
Clearwater, FLCertificate - Cosmetology
Baltimore Hair School For Design
Baltimore, MDSkills
- Microsoft
- Food Preparation
- Supply Management
- Hygiene standards
- Customer Service
- Food Handler Certification
- Time Management
- Training and Motivation
- Cleaning and sanitizing
Certification
ServSafe Food Handling Certificate 1/09/24 CN#6806604
"Pass It On" Microsoft Digital Literacy Expert Certificate 05/20/2024
Timeline
Housekeeper
Hilton Baltimore
08.2023 - 11.2023
Concessions Worker
Aramark
08.2019 - Current
Certificate - PROHS Program
University of Maryland Medical Center
Certificate - Digital Literacy "Microsoft"
University of Maryland Medical Center
High School Diploma -
Frederick Douglass High School
Some College (No Degree) - Literacy Prep
BCCC
Associate of Science - Healthcare Administration
Ultimate Medical Academy - Clearwater
Certificate - Cosmetology
Baltimore Hair School For Design
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