Iesha Williams

I am a full-time front desk administrator at a mental health facility in Nantucket.

• I engage daily with individuals seeking mental health support, helping to foster a welcoming environment. I am also a part of the billing team, helping to manage patient payments with insurance companies, and performing various front-office tasks.

I am a part-time nanny in Nantucket, in the summertime.

• I administer care and meet the needs of children, such as meal prepping, light housework, driving to and from activities, etc. I work with many local families and tourists coming to the island, with many different expectations and responsibilities.

I served as a staff counselor and front desk administrator at the Nantucket Boys and Girls Club.

• I supervised the children and was promoted to one of the front desk assistants. I checked children in and out of the system, greeted parents, and answered the phone at the front desk.

I worked at The Black Dog as a retail sales associate.

• I greeted customers as they entered the store, and organized the store's inventory. I also executed purchases and returns while resolving customer complaints and issues promptly and professionally.

I served as a host and customer service representative at Lemon Press during the summer of my freshman and sophomore years of high school.

• Hosted guests, managed online orders, and answered customer calls to provide prompt assistance. Served as a front desk representative in the upstairs gift shop.