Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Activities & Organizations
Timeline
Generic

Jennifer Ford

Towson,MD

Summary

Experienced professional with a proven track record in thriving collaborative environments, poised to make a valuable contribution to project success. Recognized for reliability and adaptability in meeting ever-changing needs of dynamic teams. Demonstrates exceptional organizational abilities and possesses effective communication skills that foster seamless coordination and efficient teamwork.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Intern in Addiction Counseling/Administrator

Empowering Mindz LLC
11.2024 - 03.2025
  • Assist in providing support and counseling services to individuals recovering from addiction
  • Observe and participate in group therapy sessions, contributing to the development of treatment plans
  • Collaborate with professionals to help clients set and achieve personal goals for recovery
  • Document case notes and maintain confidentiality in accordance with HIPAA regulations
  • Engage in regular supervision and feedback sessions to improve counseling skills and techniques
  • Managed client intake paperwork and maintained confidential records in compliance with HIPAA regulations
  • Assisted with administrative duties such as scheduling and document organization to support counseling staff
  • Provided front-office support, ensuring smooth operation of daily client services
  • Engaged in regular supervision and feedback sessions to improve professional skills

Crew Member

McDonald's
10.2023 - 06.2024
  • Provided quick, efficient service, preparing orders while adhering to food safety protocols
  • Maintained high customer satisfaction through friendly, fast-paced service
  • Assisted in training new team members and provided support during peak hours

Hostess

Red Robin
06.2023 - 08.2023
  • Greeted guests and managed seating arrangements to optimize table turnover
  • Assisted servers with clearing tables and handling customer requests
  • Maintained the cleanliness of the host station and entrance area
  • Collaborated with kitchen staff to ensure efficient service

Crew Member

McDonald's
09.2022 - 03.2023
  • Provided fast, friendly service in a high-paced environment, consistently meeting service time goals
  • Prepared food orders according to company guidelines, maintaining strict hygiene standards
  • Operated the cash register, accurately handling cash and credit transactions
  • Assisted with training new hires and coached team members on procedures

Cashier

Weis Markets
09.2021 - 09.2022
  • Efficiently handled customer transactions, ensuring a friendly and positive shopping experience
  • Managed inventory and restocked shelves, maintaining organized and neat aisles
  • Assisted customers with product inquiries and resolved complaints promptly
  • Trained new employees on company policies and cashier operations

Education

Business Administration, Psychology

Towson University
04.2025

Business Administration, Psychology

Southern Virginia University
06.2024

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving
  • Computer skills
  • Multitasking and organization
  • Goal-oriented mindset
  • Attention to detail
  • Administrative tasks
  • Social media posting
  • Data entry
  • Records administration
  • Self motivation
  • Time management
  • Analytical skills
  • Analytical thinking
  • Active listening
  • Business development
  • Adaptability

Accomplishments

  • Promoted a positive guest experience through excellent customer service at McDonald's and Red Robin
  • Successfully balanced part-time work with full-time college coursework and extracurricular involvement
  • Selected as a member of Kappa Delta Sorority, contributing to community service and sisterhood programming
  • Volunteered at a rehab center, demonstrating compassion and interest in mental health counseling
  • Earned First Aid and CPR certification
  • Organized and supported adoption events at a local cat shelter to promote animal welfare
  • Assisted in fundraising and 5K community events to support local education initiatives

Certification

First Aid and CPR Certificate Nov 19, 2024-Nov 19, 2026

Activities & Organizations

Member, Kappa Delta Sorority – Towson University 2024 – Present Assisted in organizing events like DTM Day, promoting creativity and team spirit. Led the coordination of charity fundraisers, enhancing community engagement and raising funds for local causes. Promoted teamwork and leadership among sorority members through meetings and collaborative events.

Timeline

Intern in Addiction Counseling/Administrator

Empowering Mindz LLC
11.2024 - 03.2025

Crew Member

McDonald's
10.2023 - 06.2024

Hostess

Red Robin
06.2023 - 08.2023

Crew Member

McDonald's
09.2022 - 03.2023

Cashier

Weis Markets
09.2021 - 09.2022

Business Administration, Psychology

Southern Virginia University

Business Administration, Psychology

Towson University

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