Ieva Tracey
Perkiomenville,PA
Summary
Customer-focused professional with a proven track record in enhancing satisfaction through issue resolution and effective communication. Skilled in team collaboration and attention to detail, ready to drive impactful customer experiences.
Overview
45
45
years of professional experience
Work History
Office
Frog Hollow Tennis
Lansdale, Pennsylvania
04.2024 - Current
- Enhanced customer satisfaction by delivering prompt, knowledgeable service and resolving concerns.
- Identified and addressed customer needs promptly to enhance overall service experience.
- Collaborated effectively with diverse team members to achieve objectives and resolve product issues.
Paint/ Paper Hanger
Self Employeed
Limerick, Pa
01.1982 - Current
- Assembled and hung various items in residential and commercial spaces.
- Maintained tools and equipment for efficient operational workflow.
- Inspected completed work for quality assurance before client inspection.
- Managed inventory of materials needed for hanging projects.
- Communicated project updates clearly to clients throughout the process.
Cashier / Planter
O&F Garden
Blue Bell, Pennsylvania
04.2023 - 03.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Managed inventory by restocking shelves and organizing displays effectively.
- Handled returns and exchanges following store policies and procedures.
- Performed other duties as assigned by management.
Paint Department Associate
The Home Depot Inc
Pottstown, Pennsylvania
01.2018 - 03.2020
- Assisted customers in selecting paint products and supplies.
- Operated mixing machines for custom paint colors and finishes.
- Ensured a clean and safe work environment in the paint department.
- Followed established procedures for mixing, measuring, tinting and blending paints and stains.
Education
High School Diploma -
Owen J Roberts
West Chester, PA06-1963
Skills
- Customer service
- Product knowledge
- Problem solving
- Attention to detail
- Time management
- Team collaboration
Timeline
Office
Frog Hollow Tennis
04.2024 - Current
Cashier / Planter
O&F Garden
04.2023 - 03.2024
Paint Department Associate
The Home Depot Inc
01.2018 - 03.2020
Paint/ Paper Hanger
Self Employeed
01.1982 - Current
High School Diploma -
Owen J Roberts