Ifeanyi Abanum
Houston,Texas
Summary
Seasoned Claims Adjuster with a proven track record at Progressive Insurance, adept in policy interpretation and claims analysis. Excels in maintaining compliance with insurance regulations and fostering strong stakeholder relationships. Demonstrates exceptional problem-solving capacity and time management expertise, significantly enhancing claim processing efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Temp/ Contract Commercial Trucking & Fleet PD Adju
BSA Claims Service
Florida City, FL, FL
06.2024 - 12.2024
- Assisted in developing plans for litigation readiness with legal teams.
- Ensured discretion of sensitive data when discussing specifics with stakeholders.
- Handled a high volume of cases with exceptional organizational skills.
- Evaluated coverage by reviewing contract details and applying specific provisions to each claim.
- Generated summaries highlighting key aspects of damage, payments, and coverage details.
- Listened attentively to policyholder concerns while delivering high-quality customer service.
- Reviewed policy conditions to evaluate claims for approval or denial.
Temp/ Contract. Commercial Trucking & Fleet PD Adj
ITAD USA
Dallas, TX
06.2023 - 05.2024
- Handled complex auto, commercial, and personal line claims involving bodily injury.
- Handled legal processes involving contested claims.
- Directed vendor coordination through the involvement of independent adjusters for investigating claims.
- Reports large claims to excess carrier(s)
- Develops and maintains action plans to ensure state required contact deadlines are met and to move the file towards prompt and appropriate resolution
- Discovered risk transfer possibilities; managed salvage acquisition and disposition.
- Manages communication for claim resolution among all involved parties.
Temp General Liability Claims Adjuster II
Eberls Claim Service( Geico Insurance)
North, TX
12.2022 - 05.2023
- Identified subrogation opportunities to recover payouts from responsible third parties.
- Established effective communication channels with various departments to enhance information sharing in claim workflows.
- Partnered with legal teams to secure positive litigation outcomes for intricate cases.
- Executed in-depth analysis of claims focusing on coverage evaluation, liability determination, and damage assessment.
- Facilitated agreements between claimants, attorneys, and medical providers.
Temp Commercial Trucking & Fleet PD Adjuster II
Eberls Claim Service( Geico Insurance)
TX
06.2020 - 11.2022
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
General/Personal Property & Casualty Adjuster
Progressive Insurance
TX
01.2016 - 03.2020
- Improved claim resolution times by efficiently investigating and evaluating casualty insurance claims.
- Maintained strict adherence to state regulations when settling casualty claims, minimizing potential compliance issues.
- Optimized workload efficiency through prioritization of tasks based on claim complexity and time sensitivity.
- Developed strong working relationships with third-party vendors such as appraisers, repair facilities, and medical experts to ensure accurate evaluations of loss events.
Temp Commerical Trucking & Fleet PD Adjuster
Alacrity Solutions( Eagle National)
02.2014 - 11.2016
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Education
Bachelor Of Business -
University of Benin
Nigeria 03-2005
Skills
- General Liability
- Commercial Trucking
- Insurance Regulations Knowledge
- Catastrophic (Desk & Field)
- Policy Interpretation
- Claims Analysis
- Homeowner's Content
- Attorney Representation
- Third Party Property Damage
- Total Loss (Property & Auto)
- Property Damage Assessment
- Liability Determination
- Claim Form Analysis
- Injury Assessment
- Complex Liability
- Computer Skills
- Time management expertise
- Training and development aptitude
- Conflict resolution strategies
- Vehicle maintenance oversight
- Problem-solving capacity
- Transportation regulations compliance
- Fuel efficiency optimization
- Driver scheduling mastery
- Load distribution proficiency
- Stress management techniques
- Data analysis
- Team building
- Budget management experience
- Fleet management
Certification
Adjuster licenses. TX, MS, OK, AL, FL, KY, SC, WA, WV, LA, AK
Education
Salt Lake City, UT
Contact
Dallas , TX 75254
Timeline
Temp/ Contract Commercial Trucking & Fleet PD Adju
BSA Claims Service
06.2024 - 12.2024
Temp/ Contract. Commercial Trucking & Fleet PD Adj
ITAD USA
06.2023 - 05.2024
Temp General Liability Claims Adjuster II
Eberls Claim Service( Geico Insurance)
12.2022 - 05.2023
Temp Commercial Trucking & Fleet PD Adjuster II
Eberls Claim Service( Geico Insurance)
06.2020 - 11.2022
General/Personal Property & Casualty Adjuster
Progressive Insurance
01.2016 - 03.2020
Temp Commerical Trucking & Fleet PD Adjuster
Alacrity Solutions( Eagle National)
02.2014 - 11.2016
Bachelor Of Business -
University of Benin
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