Ifeanyi Uzuegbunam
Dallas
Summary
Organized and detail-oriented Investigator with a main objective to enhance efficiency, productivity, and profitability through continuous process improvement. Possesses strong analytical thinking skills to develop innovative solutions to complex problems. Proven track record of success, highly dependable and skilled at managing multiple priorities while maintaining a positive attitude. Willing to take on additional responsibilities to meet team goals. Licensed in over 20 states, demonstrating commitment to excellence.
Overview
2024
2024
years of professional experience
Work History
Temp/ Contract
ITAD USA
- Handled complex auto, commercial, and personal line claims involving bodily injury.
- Handled legal processes involving contested claims.
- Directed vendor coordination through the involvement of independent adjusters for investigating claims.
- Reports large claims to excess carrier(s)
- Develops and maintains action plans to ensure state required contact deadlines are met and to move the file towards prompt and appropriate resolution
- Discovered risk transfer possibilities; managed salvage acquisition and disposition.
- Manages communication for claim resolution among all involved parties.
Temp/ Contract
Tower Hill Insurance
- Assisted in developing plans for litigation readiness with legal teams.
- Ensured discretion of sensitive data when discussing specifics with stakeholders.
- Handled a high volume of cases with exceptional organizational skills.
- Evaluated coverage by reviewing contract details and applying specific provisions to each claim.
- Generated summaries highlighting key aspects of damage, payments, and coverage details.
- Listened attentively to policyholder concerns while delivering high-quality customer service.
- Reviewed policy conditions to evaluate claims for approval or denial.
General Liability Claims Adjuster II
Eberls Claim Service
12.2022 - 05.2023
- Identified subrogation opportunities to recover payouts from responsible third parties.
- Established effective communication channels with various departments to enhance information sharing in claim workflows.
- Partnered with legal teams to secure positive litigation outcomes for intricate cases.
- Executed in-depth analysis of claims focusing on coverage evaluation, liability determination, and damage assessment.
- Facilitated agreements between claimants, attorneys, and medical providers.
Commercial Trucking & Fleet PD Adjuster II
Eberls Claim Service
06.2020 - 11.2022
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
Property & Casualty Adjuster
Progressive Insurance
01.2016 - 03.2020
- Improved claim resolution times by efficiently investigating and evaluating casualty insurance claims.
- Maintained strict adherence to state regulations when settling casualty claims, minimizing potential compliance issues.
- Optimized workload efficiency through prioritization of tasks based on claim complexity and time sensitivity.
- Developed strong working relationships with third-party vendors such as appraisers, repair facilities, and medical experts to ensure accurate evaluations of loss events.
Education
Bachelor Of Business -
University of Utah
Salt Lake City, UT01.2025
Skills
- General Liability
- Commercial Trucking
- Insurance Regulations Knowledge
- Catastrophic (Desk & Field)
- Policy Interpretation
- Claims Analysis
- Homeowner's Content
- Attorney Representation
- Third Party Property Damage
- Total Loss (Property & Auto)
- Property Damage Assessment
- Liability Determination
- Claim Form Analysis
- Injury Assessment
- Complex Liability
- Computer Skills
Timeline
General Liability Claims Adjuster II
Eberls Claim Service
12.2022 - 05.2023
Commercial Trucking & Fleet PD Adjuster II
Eberls Claim Service
06.2020 - 11.2022
Property & Casualty Adjuster
Progressive Insurance
01.2016 - 03.2020
Temp/ Contract
ITAD USA
Temp/ Contract
Tower Hill Insurance
Bachelor Of Business -
University of Utah
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