Ifeanyi Echefu
Covington,GA
Summary
EHR implementation consultant with more than 7 years’ work experience in management, information technology, implementation, design, configuration, and training EMR systems through all phases; Abstractions, End user validation, Testing, Training, Personalization, Cut-Over Conversion, Go live support, Optimization & upgrade. OBJECTIVES Highly qualified Hedis, Cerner and Epic Meditech Consultant with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Overview
2024
2024
years of professional experience
Work History
University of North Carolina, UNC
- Epic Radiant Go live, (All modalities) July 22nd, 2022 – August 5th, 2022
- Assisted MRI, X-ray Techs, Ultrasound/X-ray Tech to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Assisted the MRI techs on how to protocol their scheduled list
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Supported techs on how to transfer images from radiant systems to PACs
- Assisted techs during the invasive and non-invasive procedures
- Ensured the timely completion of all Epic-related work
- Worked with techs on how to document the radiation degree for Fluro.
Marshfield Medical Cerner
- Go Live 2.0 – Beaver Dam, Wisconsin
- Cerner Go Live Power Chart and Radnet, March 30th, 2022 – May 4th, 2022
- Assisted in printing wrist bands, and labels for specimen collections
- Assisted MRI, X-ray Techs, Ultrasound/X-ray Tech to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Supported techs on how to transfer images from radnet system to SECTRA
- Ensured the timely completion of all Cerner-related workflow
- Worked with techs on how to document the radiation degree for Fluro.
New York Presbyterian Hospital, Hudson, Epic
- Go live December 2021
- Assisted with Implementation and optimization of both large and small Epic Projects
- Assess needs and quickly provide appropriate and timely training, Support End Users on different Modules via one-on-one appointment training and personalization sessions
- Supported personalization labs, where we utilized smart tools to make the providers more efficient
- Built SmartText, Smart Lists, Smart Phrases, and Macros (Smart Block), preference list orders, order panel, created versions of order sets and smart sets
- Helped providers integrate the maximum usage of Dragon functionalities of dragon using auto-text and step by step commands
- Helped develop the physician efficiency program (PEP) to improve the overall Epic functionality usage
- Participated in technical dress rehearsal "TDR" testing prior to go live to ensure that devices are working as intended
- Ensured that the print mapping for labels, requisitions, prescription Scripts, network and local printing were set up and mapped correctly
- Helped coordinate BCA drills to ensure that users have access to reports, printing, and device integration
- NextGen / Health Archival / Epic Data Abstraction / Reviewer
- Medical Records Abstractor – November 2021
- Use laptop and scanner to abstract requested information from patients’ charts using flash drive and or scanner for paper charts and EMR charts
- Careful attention to detail as only certain portions of the patient’s chart is requested
- Being mindful of HIPAA
- Followed correct flow of how patients’ chart should be organized and at times, would be asked to educate others
- Upload scanned charts to our corporate data center using high-speed Wi-Fi internet connection with VPN
- Abstract requested Healthcare Effectiveness Data and Information Set (HEDIS) and patient-centered medical home (PCMH) measures and other requested information
- Maintained accuracy, completeness and security for medical records and health information
- Reviewed charts and flagged incomplete or inaccurate information
- Maintained excellent attendance record, consistently arriving at work on time
- Proved successful working within tight deadlines and fast-paced atmosphere
- Analyzes provider documentation to assure the appropriate, ICD-10-CM, CPT, HCPCs, HEDIS and Evaluation & Management (E&M) codes are assigned using the correct codes
- Conduct system analyses to locate and retrieve HEDIS and quality data from claims and other internal and external sources
- Towers SCIP Remote Abstraction Next Gen to Epic
- Medical Records Abstractor – November 2021
- Transferred historical patient information from a paper chart into the appropriate section of the electronic medical record (EMR)
- Acted as a liaison with EMR to Director of Health Information Management regarding Practice EMR issues and works with the staff at each Practice to improve data capture processes and knowledge of scanning/abstraction procedures
- Performed data entry into the EMR system using both scanned entry and direct keyboard/mouse entry
- Created orders in the EMR system as needed to enter/edit results
- Entered and disclosed medical records per Health Information Operational Guidelines
- Maintained high level of data accuracy per Performance Improvement measures.
Trinity Health System, St Joseph
- Epic Radiant Go live, November 2021
- Assisted MRI, X-ray Techs, Ultrasound/X-ray Tech to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Assisted the MRI techs on how to protocol their scheduled list
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Supported techs on how to transfer images from radiant systems to PACs
- Assisted techs during the invasive and non-invasive procedures
- Ensured the timely completion of all Epic-related work
- Worked with techs on how to document the radiation degree for Fluro.
Westchester Medical Center Health Network
- Cerner Go Live Power Chart and CPOE, October 2020
- Helped nurses to navigate blood bridge
- Assisted nurses in navigating PM conversion
- Assisted in printing wrist bands, and labels for specimen collections
- Provided support to providers on the wards
- Helped nurses to identify patients preferred pharmacies, for e-prescribe medications
- Helped providers with their orders, ranging discharge and admission orders to consults and labs
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Assisted nurses to document in iView and access lab results in result preview
- Helped physician with their H&P notes and progress notes.
Meditech Support
Morris (Ill.) Hospital & Healthcare Centers
04.2023
- Provided elbow to elbow to support to nurses and physicians
- Helped nurses how to navigate through the worklist and specialty care
- Provided support in orders, progress notes, and saving favorites
- Provided support to physicians on medication reconciliation and discharge orders
- Trained physicians to use favorites and add order.
Vanderbilt University Medical Center
11.2020
- Transferred historical patient information from a paper chart into the appropriate section of the electronic medical record (EMR)
- Acted as a liaison with EMR to Director of Health Information Management regarding Practice EMR issues and works with the staff at each Practice to improve data capture processes and knowledge of scanning/abstraction procedures
- Performed data entry into the EMR system using both scanned entry and direct keyboard/mouse entry
- Created orders in the EMR system as needed to enter/edit results
- Entered and disclosed medical records per Health Information Operational Guidelines
- Maintained high level of data accuracy per Performance Improvement measures.
Barnes Jewish Clinic
10.2017
- Assisted physicians in order entry
- Assisted physicians in note writing
- Helped physicians to build templates based on their workflow
- Assisted Physician Assistants with verbal order entering documenting results and discharging patients
- Assisted PAs with provider's letter, patient's letter and navigating their message center.
Geisinger Evangelical Community Hospital
12.2005 - 12.2023
- Assisted CT, MRI, X-ray Techs, Ultrasound Techs to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Assisted the MRI techs on how to protocol their scheduled list
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Supported techs on how to transfer images from radiant systems to PACs
- Assisted techs during the invasive and non-invasive procedures
- Ensured the timely completion of all Epic-related work
- Worked with techs on how to document the radiation degree for Fluro.
UMASS, Epic Radiant Go live
09.2023 - 10.2023
- Assisted in printing wrist bands, and labels for specimen collections
- Assisted MRI, X-ray Techs, Ultrasound/X-ray Tech to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Provided support to providers on the wards
- Took part in meetings with analysts and IDs daily to troubleshoot tickets placed during the day
- Helped providers with their orders, ranging discharge and admission orders to consults and labs
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Submit tickets to Cerner Analysts to assist with trouble shooting.
Westchester Medical Cerner, Chart and Radnet
07.2023 - 08.2023
- Assisted in printing wrist bands, and labels for specimen collections
- Assisted PET Scan Techs, MRI, X-ray Techs, Ultrasound/X-ray Tech to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Supported techs on how to transfer images from radnet system to Pac’s
- Ensured the timely completion of all Cerner-related workflow
- Worked with techs on how to document the radiation degree for Fluro.
Epic Cadence Go – Live Consultant
Mount Sinai Health
06.2023 - 07.2023
- Providing elbow support for the front desk
- Reporting any problems to the command center
- Providing elbow support for physicians and nurses
- Assisting front desk with scheduling/registration
- Resolving issues and answering all questions.
Mount Sinai Health
06.2023 - 06.2023
- Epic Activation / Appointment Conversion Support
- Convert all appointments made in the old system to appointments in EPIC prior to Go-Live date
- My role is to make sure that all systems were compliant with the hospital network prior to Go-Live and identify systems that needed upgrades.
Reviewer
Accenture, Hedis, Abstracter
01.2023 - 05.2023
- Assisted in the preparation of audit reports, charts, and presentations for quality improvement purposes
- Ensured compliance with HIPAA and other privacy regulations in handling sensitive patient information
- Assisted in the preparation of audit reports, charts, and presentations for quality improvement purposes
- Maintained up-to-date knowledge of HEDIS specifications, NCQA guidelines, and other relevant regulations
- Supported HEDIS data collection and abstraction initiatives by systematically extracting data from electronic health records and paper records.
Trinity Health System, St Mary’s Hospital
11.2022 - 12.2022
- Assisted CT, MRI, X-ray Techs, Ultrasound Techs to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Assisted the MRI techs on how to protocol their scheduled list
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Supported techs on how to transfer images from radiant systems to PACs
- Assisted techs during the invasive and non-invasive procedures
- Ensured the timely completion of all Epic-related work
- Worked with techs on how to document the radiation degree for Fluro
- Meditech support, October 2022
- Provided elbow to elbow to support to nurses and physicians
- Helped nurses how to navigate through the worklist and specialty care
- Provided support in orders, progress notes, and saving favorites
- Provided support to physicians on medication reconciliation and discharge orders
- Trained physicians to use favorites and add order.
St. Jude Research Children Hospital
09.2022 - 10.2022
- Inpatient CPOE/ClinDoc Go live
- Provide direct support to the staffs during go-live project in Inpatient services
- Assisted end users with the understanding of documentation and ordering techniques
- Supported Nurses on how to properly document flow sheets, work lists, Medication Administration Records (MAR), scan Meds/Media docs and print of labels, and wristbands
- Handled telephone as well as on floor support for physicians and staff
- Troubleshot problems or questions from users and provided support
- One on one training with nurses that needed more training
- Assisted the physician on the use of in basket, co-signing orders
- Assisted in training on hyperspace
- Assisted on issue resolutions such as adding more activities to the navigator.
Marshfield Medical Cerner Go Live, Go Live Power Chart and Radnet
08.2022 - 09.2022
- Assisted in printing wrist bands, and labels for specimen collections
- Assisted MRI, X-ray Techs, Ultrasound/X-ray Tech to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Supported techs on how to transfer images from radnet system to SECTRA
- Ensured the timely completion of all Cerner-related workflow
- Worked with techs on how to document the radiation degree for Fluro.
Epic Team Lead Consultant
Hamilton Health Systems
06.2022 - 07.2022
- Epic team lead for Multiple Acute Departments
- The first point of contact for consultants that need guidance and support
- Oversee and motivate a team of 50 during a multiple location implementation
- Performed work force management duties e.g., report management, schedule management etc
- Provided ATE support for low support areas
- Liaison between ATE support staff and Associate Principal trainer
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training.
Epic Team Lead Consultant
Marshfield Medical Cerner Go Live
06.2003 - 05.2022
- Epic team lead for Multiple Acute Departments
- The first point of contact for consultants that need guidance and support
- Oversee and motivate a team of 50 during a multiple location implementation
- Performed work force management duties e.g., report management, schedule management etc
- Provided ATE support for low support areas
- Liaison between ATE support staff and Associate Principal trainer
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training.
Hedis Data Abstractor/Reviewer
Molina Healthcare
01.2022 - 05.2022
- Conducted thorough medical record audits to identify and rectify discrepancies, coding errors, and missing information
- Maintained up-to-date knowledge of HEDIS specifications, NCQA guidelines, and other relevant regulations
- Supported HEDIS data collection and abstraction initiatives by systematically extracting data from electronic health records and paper records
- Reviewed patient charts to validate the accuracy of collected data and identify potential gaps in documentation.
MultiCare/Kootenai Health, Epic
03.2022 - 03.2022
- Radiant Go live, (All modalities)
- Assisted MRI, X-ray Techs, Ultrasound/X-ray Tech to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Assisted the MRI techs on how to protocol their scheduled list
- Identified workflow issues, worked with staff to resolve issues, and provide additional support and training
- Supported techs on how to transfer images from radiant system to PACs
- Assisted techs during the invasive and non-invasive procedures
- Ensured the timely completion of all Epic-related work
- Worked with techs on how to document the radiation degree for Fluro.
Trinity Health System
1 1 - 03.2022
- Assisted MRI, X-ray Techs, Ultrasound/X-ray Tech to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Assisted the MRI techs on how to protocol their scheduled list
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Supported techs on how to transfer images from radiant systems to PACs
- Assisted techs during the invasive and non-invasive procedures
- Ensured the timely completion of all Epic-related work
- Worked with techs on how to document the radiation degree for Fluro
- Marshfield Medical Cerner Go Live - Eau Claire Wisconsin
- Cerner Go Live Power Chart and CPOE, February 2022
- Helped nurses to navigate blood bridge
- Assisted nurses in navigating PM conversion
- Assisted in printing wrist bands, and labels for specimen collections
- Provided support to providers on the wards
- Helped nurses to identify patients preferred pharmacies, for e-prescribe medications
- Helped providers with their orders, ranging discharge and admission orders to consults and labs
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Assisted nurses to document in iView and access lab results in result preview
- Helped physician with their H&P notes and progress notes.
Orlando Health
03.2021 - 03.2022
- Activation / Appointment Conversion Support, Convert all appointments made in the old system to appointments in EPIC prior to Go-Live date
- My role is to make sure that all systems were compliant with the hospital network prior to Go-Live and identify systems that needed upgrades.
Nursing
Humboldt Park Hospital
12.2022 - 01.2022
- Meditech Expanse Orders/, Meditech support
- Provided elbow to elbow to support to nurses and physicians
- Helped nurses how to navigate through the worklist and specialty care
- Provided support in orders, progress notes, and saving favorites
- Provided support to physicians on medication reconciliation and discharge orders
- Trained physicians to use favorites and add order.
Willis Knighton Health System
03.2022 - 01.2022
- LA
- Meditech Expanse Orders -
- Provided elbow to elbow to support to nurses and physicians
- Helped nurses how to navigate through the worklist and specialty care
- Provided support in orders, progress notes, and saving favorites
- Provided support to physicians on medication reconciliation and discharge orders
- Trained physicians to use favorites and add order.
Texas Health Resources
09.2021 - 10.2021
- Assess needs and quickly provide appropriate and timely training, Support End Users on different Modules via one-on-one appointment training and personalization sessions
- Supported personalization labs, where we utilized smart tools to make the providers more efficient
- Built SmartText, Smart Lists, Smart Phrases, and Macros (Smart Block), preference list orders, order panel, created versions of order sets and smart sets
- Helped providers integrate the maximum usage of Dragon functionalities of dragon using auto-text and step by step commands
- Helped develop the physician efficiency program (PEP) to improve the overall Epic functionality usage.
New York Presbyterian Hospital
05.2021 - 08.2021
- Epic Personalization CPOE and Dragon - Go live
- Assess needs and quickly provide appropriate and timely training, Support End Users on different Modules via one-on-one appointment training and personalization sessions
- Supported personalization labs, where we utilized smart tools to make the providers more efficient
- Built SmartText, Smart Lists, Smart Phrases, and Macros (Smart Block), preference list orders, order panel, created versions of order sets and smart sets
- Helped providers integrate the maximum usage of Dragon functionalities of dragon using auto-text and step by step commands
- Helped develop the physician efficiency program (PEP) to improve the overall Epic functionality usage.
Meditech support
The Royal Island Hospital, Kamloops British Columbia
06.2021 - 07.2021
- Provided elbow to elbow to support to nurses and physicians
- Helped nurses how to navigate through the worklist and specialty care
- Provided support in orders, progress notes, and saving favorites
- Provided support to physicians on medication reconciliation and discharge orders
- Trained physicians to use favorites and add order.
Orlando Health
01.2021 - 02.2021
- Helped create smart texts, smart phrases, and order sets
- Supported Physicians on how to manage patients, reconcile medication, review notes, review orders, place orders in order entry
- Followed curriculum developed by Principal Trainers and created tip sheets
- Trained Nurses on documenting on the flowsheet and MAR, Blood transfusion and complete
- Assisted physicians in admitting, transferring, and discharged patients, assisted physicians in documenting patient’s progress
- Towers SCIP Remote Abstraction Next Gen to Epic
- Medical Records Abstractor
Prisma Health
03.2005 - 02.2021
- Th, 2021
- Provide direct support to the staffs during go-live project in Inpatient services
- Assisted end users with the understanding of documentation and ordering techniques
- Supported Nurses and Physicians on how to properly document flow sheets, work lists, Medication Administration Records (MAR), scan Meds/Media docs and print of labels, and wristbands
- Handled telephone as well as on floor support for physicians and staff
- Troubleshot problems or questions from users and provided support
- One on one training with nurses that needed more training
- Assisted the physician on the use of in basket, co-signing orders
- Assisted in training on hyperspace
- Assisted on issue resolutions such as adding more activities to the navigator.
Epic Physician Liaison
Dragon
10.2020 - 12.2020
- Acted as a liaison between end-users and analysts to enhance end-user involvement in system optimization ensure that the requests and identified issues are properly understood and the resolution is satisfactory
- Manage project scope, issues, risks, and resources to achieve project milestones to achieve the best outcomes and increase customer satisfaction
- Maintained regular communication with department leaders and Epic support representatives to discuss project status and key decisions
- Participate as a Subject Matter Expert for EMR build and drive key decision-making discussions
- Created, reviewed, and updated test scripts to reflect proposed workflow solutions
- Creation, maintenance, and implementation of EMR training aids necessary to facilitate a smooth transition to the EMR systems to Physicians, PAs and NPs classroom environments.
New York Presbyterian Hospital
09.2020 - 10.2020
- Assisting IR nurses and techs in Preprocedural, Intraprocedural and Post-procedure documentations
- Assisting the Interventional Radiologist to change orders and cancel orders and going through the workflow
- Assisted Radiologists with creating out contact within basket
- Assisted Ultrasound/MRI/X-ray Tech to change orders and cancel orders
- Performed system maintenance as required
- With vendor support, responsible for administration, monitoring and troubleshooting of Epic application functionality issues.
New York Presbyterian Hospital, Epic Radiant Go
01.2020 - 02.2020
- Helped Radiologists with their orders, ranging from discharge and creating and changing orders
- Identified workflow issues, worked with staff to resolve issues, and provide additional support and training
- Submit tickets to epic Analysts to assist with trouble shooting
- Assisting IR nurses and techs in Preprocedural, Intraprocedural and Post-procedure documentations
- Assisting the Interventional Radiologist to change orders and cancel orders and going through the workflow
- Assisted Radiologists with creating out contact within basket
- Assisted Ultrasound/MRI/X-ray Tech to change orders and cancel orders.
Hackensack Meridien Hospital, Epic Radiant
10.2019 - 11.2019
- Assisting IR nurses and techs in Preprocedural, Intraprocedural and Post-procedure documentations
- Assisting the Interventional Radiologist to change orders and cancel orders and going through the workflow
- Assisted Radiologists with creating out contact within basket
- Assisted Ultrasound/MRI/X-ray Tech to change orders and cancel orders
- Performed system maintenance as required
- With vendor support, responsible for administration, monitoring and troubleshooting of Epic application functionality issues.
Hackensack Meridien Hospital
07.2019 - 09.2019
- Epic Activation/ Appointment Conversion Support (Abstraction) (Soft Go Live /Go Live), Convert (abstract) all appointments made in the old systems (Athena) to Epic prior and post- Go-Live date
- Role is to make sure that all systems were compliant with the hospital network prior to GO-Live and identify systems that needed upgrades
- Supported Cadence and Radiant GO-Live
- Assisted in scheduling and Patient registration
- Helped and trained Rad techs on how to place a new order, change orders and modify orders in the hospital using the Rover
- Trained new hires one on one on proper techniques on epic radiant workflow.
Meditech support Go
The mercy Philadelphia hospital
02.2019 - 05.2019
- Facilitated system migration projects during off hours to avoid outages
- Collaborated with support team to assist client stakeholders with emergent technical issues and develop solutions
- Provide support for CPOE in Meditech magic 5.6 module
- Worked with pom, PDOC, pcm, pcs
- Templates, orders, order sets build
Epic Inpatient Go
Barnes Jewish Clinic
05.2018 - 06.2018
- Provide direct support to the staffs during go-live project in Inpatient services
- Assisted end users with the understanding of documentation and ordering techniques
- Supported Nurses and Physicians on how to properly document flow sheets, work lists, Medication Administration Records (MAR), scan Meds/Media docs and print of labels, and wristbands
- Handled telephone as well as on floor support for physicians and staff
- Troubleshot problems or questions from users and provided support
- One on one training with nurses that needed more training
- Assisted the physician on the use of in basket, co-signing orders
- Assisted in training on hyperspace
- Assisted on issue resolutions such as adding more activities to the navigator
- Sending ticket to the command center.
Clinic
03.2018 - 05.2018
- Epic Radiant/Optime Go live, Assisted Ultrasound/MRI/X-ray Tech to change orders and cancel orders
- Performed system maintenance as required
- Assisted physicians with medication reconciliation
- Supported OR nurses on how to chart and document on a patient while in the OR
- Assisted anesthesiology on how to document in pre- evaluation and post evaluation
- Assisted the nurses with Pre-Op, Intra-Op, PACU and Post-Op documentation
- Ensured the timely completion of all Epic-related work
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training.
Cooks Children Hospital, Epic Radiant Go live
02.2018 - 03.2018
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Submit tickets to epic Analysts to assist with trouble shooting
- Assisting IR nurses and techs in Preprocedural, Intraprocedural and Post-procedure documentations
- Assisting the Interventional Radiologist to change orders and cancel orders and going through the workflow
- Assisted Radiologists with creating out contact within basket
- Assisted Ultrasound/MRI/X-ray Tech to change orders and cancel orders.
Epic ClinDoc/CPOE Activation Support
Barnes Jewish Clinic
01.2018 - 02.2018
- One on one training with nurses that needed more training
- Assisted the physician on the use of in basket, co-signing orders
- Assisted in training on hyperspace
- Assisted on issue resolutions such as adding more activities to the navigator
- Sending ticket to the command center
- Provided support to providers on the wards
- Took part in meetings with analysts and IDs daily to troubleshoot tickets
- Helped providers with their orders, ranging discharge and admission orders to consults and labs
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Submit tickets to EPIC Analysts to assist with trouble shooting.
Epic ClinDoc/CPOE Activation Support
Vanderbilt University Medical Center
10.2017 - 11.2017
- One on one training with the nurses on blood administrations
- Assisted the providers with customization
- Assisted the nurses in reviewing patient charts
- Assisted the nurses on how to navigate their flow sheets
- Assisted physicians in placing orders
- Educated the physicians on the importance’s of doing their medication reconciliation
- Ensuring that all work is performed according to project schedules
- Prepared detailed project reports
- Ensured the timely completion of all Epic-related work
- Military
- Hospital, Madigan - Washington State
- Cerner Go-Live SurgiNet (Rep ICU)
Epic
08.2017 - 09.2017
- Provided elbow support to staff
- Proactively troubleshoot workflow issues and report any technical issues to command center
- Assisted floor super users on issue resolution
- Helped create smart texts, smart phrases, and order sets
- Follow protocols for examinations per Cardiologist’s request
- Helped with Pre-Op Screening documentation for patients by obtaining complete and accurate medical history
- Provided Go- Live support to the entire Cardiology Department
Aultman Health Canton
06.2017 - 07.2017
- Cerner Go-Live SurgiNet, Assisted anesthesiologists and CRNAs in charting and finalizing case in SA anesthesia
- Assisted nurses in charting in iView’s, adding missing bands and sections
- Helped in starting and ending exams in RadNet
- Helped physicians with auto text, creating dynamic and progress notes
- Assisted physicians on how to use quick view in navigating their workflows, order entering, med reconciliations and home med reviews.
Intermountain Healthcare, Go Live, Chart and CPOE
11.2016 - 12.2016
- Maintains production, testing and playground environments within Cerner platform
- Participates in the implementation, configuration, coordination, control, and maintenance
- Involved in troubleshooting, security, usage monitoring of Cerner system to ensure high levels of availability and security of the supported business applications
- Provided support to providers on the wards
- Took part in meetings with analysts and IDs daily to troubleshoot tickets placed during the day
- Helped providers with their orders, ranging discharge and admission orders to consults and labs
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Submit tickets to Cerner Analysts to assist with trouble shooting.
St. Luke’s Hospital, Epic
09.2016 - 10.2016
- Provided support to providers on the wards
- Helped physicians with their orders, ranging discharge and admission orders to consults and labs
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Assisted the Physician staff with the transition from paper charting to EPIC charting
- Submit tickets to EPIC Analysts to assist with trouble shooting
- Offer appropriate tip sheets to clinicians
- Supported Nurses and Physicians on how to properly document flow sheets, work
- Lists, Medication Administration Records (MAR), scan Meds/Media docs and print of labels, and wristbands.
MEDITECH Expanse Education Team Member- Analyst
HCA Healthcare
01.2008 - 03.2008
- St, 2024
- Trained on average 10 -15 various radiology Techs on radiology functionality on Expanse
- Trained on average 10 - 20 Providers and nurses daily on provider functionality and nursing Expanse Curriculum
- Manage project scope, issues, risks, and resources to achieve project milestones to achieve the best outcomes and increase client satisfaction
- Maintained regular communication with department leaders and Meditech Expanse support representatives to discuss project status and key decisions
- Conducted training sessions for new and existing staff members, resulting in an increase in efficiency and a reduction in errors
- Developed and maintained training materials for Providers, nurses, and ancillary staffs, ensuring compliance with industry standards and regulations
- Supporting all staff and providers in the facility prior to go-live
- Provide direct support to the staffs during go-live project in Inpatient services
- Assisted end users with the understanding of documentation and ordering techniques in Expanse
- Supported Nurses on how to properly document flow sheets, work lists, Medication Administration Records (MAR), scan Meds/Media docs and print of labels, and wristbands in Meditech Expanse.
Orlando Health
- 04.2007
- Epic Radiant Go live, August 2021
- Assisted MRI, X-ray Techs, Ultrasound/X-ray Tech to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Assisted the MRI techs on how to protocol their scheduled list
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Supported techs on how to transfer images from radiant systems to PACs
- Assisted techs during the invasive and non-invasive procedures
- Ensured the timely completion of all Epic-related work
- Worked with techs on how to document the radiation degree for Fluro., Radiant Go live, March 22nd, 2021 –, , 2021
- Assisted Ultrasound/X-ray Tech to change orders and cancel orders
- Performed system maintenance as required
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Supported techs on how to transfer images from radiant systems to PACs
- Assisted techs during the invasive and non-invasive procedures
- Ensured the timely completion of all Epic-related work
- Worked with techs on how to document the radiation degree for Fluro.
Children Hospital of Alabama
03.2002 - 03.2002
- Assisted CT, MRI, X-ray Techs, Ultrasound Techs to change orders and cancel orders
- Assisted radiologist front desk with scheduling
- Assisted the MRI techs on how to protocol their scheduled list
- Identified workflow issues, worked with staff to resolve issues, and provided additional support and training
- Supported techs on how to transfer images from radiant systems to PACs
- Assisted techs during the invasive and non-invasive procedures
- Ensured the timely completion of all Epic-related work
- Worked with techs on how to document the radiation degree for Fluro.
Education
Master of Science - Sustainable Energy and System Technology
Eastern Illinois University (EIU)
Charleston, IL. USABachelor of Science - Medicinal And Pharmaceutical Chemistry
Nnamdi Azikiwe University
Awka, NigeriaSkills
- Familiar with, Hedis Abstraction, Epic Hyperspace System, Cerner, Citrix System, Meditech, Allscripts, Soarian, Next Gen, Athena, Dragon, Medical Reviewer and
- At The Elbow Support
- Familiar with Service Now, Service Manager, Zendesk, Citrix, VNC, VMware, Bomgar, Salesforce
- System analysis and operational requirements, implementation, TDR, and testing
- Workflow-specific curriculum development
- Troubleshooting, testing systems and activation support
- Clinical and non-clinical workflow development, Chart Reviewing and EMR System
- Proficient in Microsoft: Word, PowerPoint, excel/ Rover/ Haiku
- Epic Modules
- Radiant, Optime, Cadence, ClinDoc, Stork, Beacon, My chart, Prelude, and CPOE
- Cerner Modules
- Cerner Millennium, Radnet, Cerner iView, Cerner Ambulatory, Power Chart
Timeline
UMASS, Epic Radiant Go live
09.2023 - 10.2023
Westchester Medical Cerner, Chart and Radnet
07.2023 - 08.2023
Mount Sinai Health
06.2023 - 06.2023
Epic Cadence Go – Live Consultant
Mount Sinai Health
06.2023 - 07.2023
Meditech Support
Morris (Ill.) Hospital & Healthcare Centers
04.2023
Reviewer
Accenture, Hedis, Abstracter
01.2023 - 05.2023
Nursing
Humboldt Park Hospital
12.2022 - 01.2022
Trinity Health System, St Mary’s Hospital
11.2022 - 12.2022
St. Jude Research Children Hospital
09.2022 - 10.2022
Marshfield Medical Cerner Go Live, Go Live Power Chart and Radnet
08.2022 - 09.2022
Epic Team Lead Consultant
Hamilton Health Systems
06.2022 - 07.2022
MultiCare/Kootenai Health, Epic
03.2022 - 03.2022
Willis Knighton Health System
03.2022 - 01.2022
Hedis Data Abstractor/Reviewer
Molina Healthcare
01.2022 - 05.2022
Texas Health Resources
09.2021 - 10.2021
Meditech support
The Royal Island Hospital, Kamloops British Columbia
06.2021 - 07.2021
New York Presbyterian Hospital
05.2021 - 08.2021
Orlando Health
03.2021 - 03.2022
Orlando Health
01.2021 - 02.2021
Vanderbilt University Medical Center
11.2020
Epic Physician Liaison
Dragon
10.2020 - 12.2020
New York Presbyterian Hospital
09.2020 - 10.2020
New York Presbyterian Hospital, Epic Radiant Go
01.2020 - 02.2020
Hackensack Meridien Hospital, Epic Radiant
10.2019 - 11.2019
Hackensack Meridien Hospital
07.2019 - 09.2019
Meditech support Go
The mercy Philadelphia hospital
02.2019 - 05.2019
Epic Inpatient Go
Barnes Jewish Clinic
05.2018 - 06.2018
Clinic
03.2018 - 05.2018
Cooks Children Hospital, Epic Radiant Go live
02.2018 - 03.2018
Epic ClinDoc/CPOE Activation Support
Barnes Jewish Clinic
01.2018 - 02.2018
Barnes Jewish Clinic
10.2017
Epic ClinDoc/CPOE Activation Support
Vanderbilt University Medical Center
10.2017 - 11.2017
Epic
08.2017 - 09.2017
Aultman Health Canton
06.2017 - 07.2017
Intermountain Healthcare, Go Live, Chart and CPOE
11.2016 - 12.2016
St. Luke’s Hospital, Epic
09.2016 - 10.2016
MEDITECH Expanse Education Team Member- Analyst
HCA Healthcare
01.2008 - 03.2008
Geisinger Evangelical Community Hospital
12.2005 - 12.2023
Prisma Health
03.2005 - 02.2021
Epic Team Lead Consultant
Marshfield Medical Cerner Go Live
06.2003 - 05.2022
Children Hospital of Alabama
03.2002 - 03.2002
University of North Carolina, UNC
Marshfield Medical Cerner
New York Presbyterian Hospital, Hudson, Epic
Trinity Health System, St Joseph
Westchester Medical Center Health Network
Orlando Health
- 04.2007
Master of Science - Sustainable Energy and System Technology
Eastern Illinois University (EIU)
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
Nnamdi Azikiwe University
Trinity Health System
1 1 - 03.2022
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