Ifeoma Lewis
Rockford,MI
Summary
Attended Medical Assisting Courses through Kent ISD, Along with a Biomedical Engineering Course the year before (2020-2021) through Grand Valley State University. Studying Pre-medicine, currently enrolled in Anatomy and Physiology courses through Grand Rapids Community College.
Skilled in communication, telephone etiquette, and resolving conflicts through restaurant experience (listed above).
Proper understanding and application of patient care, cleaning and stocking, HIPPA etc.... (listed above).
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Waitress
Russ' Restaurants
Grand Rapids, MI
11.2021 - Current
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Checked identification for minimum age for sale of alcoholic beverages.
- Used cash registers and credit card machines to cash out customers.
Hostess Trainer
The Score Restaurant & Sports Bar
Grand Rapids, MI
07.2021 - Current
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Monitored food preparation, production and plating for quality control.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
High School Diploma -
Rockford High School
Rockford, MI 09.2018 - 05.2022
High School Diploma -
Kent Career Tech Center
Grand Rapids, MI 09.2020 - 05.2022
Currently Studying -
Grand Rapids Community College
Grand Rapids, MI 08.2022 - Current
Skills
Monitoring patient progress
Patient Scheduling
Patient Assessments
Simple dressings
Decision-Making
Excellent Communication
Phlebotomy
Dependable and Responsible
Good Telephone Etiquette
Cultural Awareness
Training and Development
Self-Motivated
Planning and Coordination
Diagnostic equipment expertise
Direct Patient Care
Efficient and reliable team player
Compassionate
Cardiac terminology
Holter Monitor
First Aid/CPR
Multitasking Abilities
Written Communication
Attention to Detail
Venipuncture
PPE Compliance
HIPPA Compliance
Infection Control
Vital Sign Monitoring
Aseptic guidelines
Safety protocols
Equipment sterilization
Timeline
Currently Studying -
Grand Rapids Community College
08.2022 - Current
Waitress
Russ' Restaurants
11.2021 - Current
Hostess Trainer
The Score Restaurant & Sports Bar
07.2021 - Current
High School Diploma -
Kent Career Tech Center
09.2020 - 05.2022
High School Diploma -
Rockford High School
09.2018 - 05.2022