Ifeoma Mbagwu
Los Angeles,California
Summary
Experienced healthcare professional specializing in electronic health record (EHR) management and patient intake.
Coordination and health data accuracy. Skilled in streamlining clinical workflows and ensuring compliance with.
Healthcare regulations, including HIPAA. Proven ability to support cross-functional teams and enhance operational.
Efficiency through advanced EHR proficiency.
Overview
5
5
years of professional experience
Work History
Patient Information Coordinator
LA Partners in Comprehensive Care
Los Angeles
06.2018 - 02.2020
- Coordinated patient care operations by performing clerical duties such as appointment reminder calls, follow-ups on outstanding physician orders, and meticulous patient chart preparation, ensuring all necessary labs, scans, and documentation were ready for clinical review ahead of appointments.
- Utilized the Epic EHR system daily to manage and update electronic medical records, verify order completion, and communicate with insurance providers for prior authorizations, demonstrating strong proficiency in electronic health data management and cross-functional collaboration critical to success in health informatics.
Lead Intake Coordinator (Temp.)
Torrance Memorial Medical Center
Torrance, CA
09.2017 - 05.2018
- Streamlined patient intake and compliance tracking by coordinating daily intake workflows and supporting RNs in administering vaccines and tests required by hospital employee health policies, ensuring timely, accurate documentation and adherence to clinical protocols.
- Advanced EHR proficiency through scribing for RNs, performing accurate data entry and verification within an Electronic Health Record system, and training new intake coordinators on proper scribing techniques, highlighting leadership, data accuracy, and system navigation skills essential for a career in health informatics.
Administrative Assistant
Long Beach Nursing Center
Los Angeles, CA
08.2016 - 09.2017
- Monitored resident well-being through daily one-on-one interactions focused on cognitive and social engagement, while also supporting the Activity Director in planning and coordinating group programs, demonstrating a patient-centered approach and attention to behavioral health trends.
- Supported cross-functional administrative operations by performing front office duties, managing intake and phone triage, and assisting medical records and social services teams with insurance verification, building foundational experience in healthcare documentation, communication, and patient data workflows.
Child Care Worker
Dream Catcher Foundation
07.2015 - 08.2016
- Provided direct care and medication administration to pediatric clients while coordinating and transporting them to medical appointments, ensuring continuity of care and adherence to treatment plans.
- Documented daily behavioral and activity reports for each child, supporting individualized care planning and contributing to longitudinal data tracking, demonstrating accuracy in charting and a foundational understanding of health recordkeeping practices.
Education
Master of IT - Health Informatics
National University
San Diego05.2025
Bachelor of Science - Health Science
California State University, Long Beach
Long Beach06.2016
Associate in Arts/Sciences - Liberal Arts
Southwest College
Los Angeles06.2013
Skills
- Epic EHR system proficiency
- Data analysis and reporting
- Medical terminology
- Patient intake coordination
- healthcare compliance tracking
- EHR systems management
- Health data administration
- Medical office operations
- Interdisciplinary teamwork
- Patient-centered approach
- Training and mentorship
- HIPAA compliance
Timeline
Patient Information Coordinator
LA Partners in Comprehensive Care
06.2018 - 02.2020
Lead Intake Coordinator (Temp.)
Torrance Memorial Medical Center
09.2017 - 05.2018
Administrative Assistant
Long Beach Nursing Center
08.2016 - 09.2017
Child Care Worker
Dream Catcher Foundation
07.2015 - 08.2016
Master of IT - Health Informatics
National University
Bachelor of Science - Health Science
California State University, Long Beach
Associate in Arts/Sciences - Liberal Arts
Southwest College
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