Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
EXPERIENCE
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IFFAT MAHMOOD

HIALEAH,FL

Summary

Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Facial Specialist

BrowArt23
Hialeah, Florida
01.2022 - Current
  • Developed and implemented customer engagement strategies to enhance client satisfaction and loyalty.
  • Trained and mentored new team members on best practices and operational procedures.
  • Initiated sustainability program, reducing company's environmental impact.

Eyebrow Threader

EYEBROW DESIGNER 21
MIAMI , FL
12.2019 - 01.2022
  • Executed precise eyebrow threading techniques to enhance client satisfaction and maintain high service quality.
  • Trained junior staff on best practices in eyebrow threading and customer service interactions.
  • Developed strong relationships with clients, ensuring repeat business through exceptional service delivery.
  • Streamlined appointment scheduling process, improving efficiency and reducing client wait times.

Education

AA - Biology

Miami Dade College
Miami, FL
12-2020

Bachelors in Arts - Interdisciplinary Studies, Minor in Psychology

Florida International University
Miami, FL
04-2023

AS - Surgical Technology

Miami Dade College
Miami, FL
04.2025

Skills

  • Certified in CPR by American Heart Association
  • Phlebotomy certification from Hollywood Career College
  • Multilingual communication
  • Customer relations
  • Expert problem solving
  • Documentation management

Certification

Licensed as a Facial Specialist

LANGUAGES

Urdu, English, Punjabi

Timeline

Facial Specialist

BrowArt23
01.2022 - Current

Eyebrow Threader

EYEBROW DESIGNER 21
12.2019 - 01.2022

AA - Biology

Miami Dade College

Bachelors in Arts - Interdisciplinary Studies, Minor in Psychology

Florida International University

AS - Surgical Technology

Miami Dade College

EXPERIENCE

SHADOW PA AT STATEN ISLAND UNIVERSITY HOSPITAL

UZMA AFZAL RPA-C

08-01-2023 TO 09-30-2023

VOLUNTEERED AT PLASTIC AND RECONSTRUCTIVE SURGERY

MARK BROUDO M.D.P.A

06-01-2023 TO 08-01-2023

VOLUNTEERED AT TEAMHEALH CLINIC

Faisal M. GHAFFAR MSN.APRN-C

01-05-2023 TO 03-30-2023