Iftekhar Hasan
Houston,Texas
Summary
Dynamic professional with 2 years of customer service experience at Walmart and 2 years at Whataburger excelling in conflict resolution and multitasking. Proven track record of enhancing customer satisfaction through personalized recommendations and effective communication. Skilled in time management and collaborative teamwork, ensuring timely delivery of projects at Imprint while fostering strong stakeholder relationships.
Overview
4
4
years of professional experience
Work History
Entertainer (Electronic)
Walmart
01.2023 - Current
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Associate
Whataburger
10.2021 - 11.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Listened to customer needs and desires to identify and recommend optimal products.
Associate
Imprint
04.2021 - 08.2021
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Make sure all the products are done and shipped on time.
- Printing and making different company's cards or advertisement cardboard's.
Education
Bachelor of Science - Computational Science
Houston Community College
Houston, TX05-2026
High School Diploma -
Elsik High School
12601 High Star Dr Houston, TX 77072 United State05-2022
Skills
- Conflict resolution
- Multitasking
- Collaborative teamwork
- Time management
- Customer Service ( 4 years)
Languages
English
Native or Bilingual
Hindi
Full Professional
Bengali
Native or Bilingual
Urdu
Full Professional
Timeline
Entertainer (Electronic)
Walmart
01.2023 - Current
Associate
Whataburger
10.2021 - 11.2022
Associate
Imprint
04.2021 - 08.2021
Bachelor of Science - Computational Science
Houston Community College
High School Diploma -
Elsik High School
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