IFTEKHER HASSAN
Westlake,CA
Summary
A highly dedicated and detailed oriented person with the motivation to work hard to achieve goals. An open-minded person who’s always eager to learn new skills, different cultures, and their people. Acquiring a creative and positive perspective to solve problems and work well in groups and independently. Ability to multitask and maintain a positive attitude under pressure drove significant improvements in efficiency and customer experience, demonstrating a strong blend of technical proficiency and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Indian Diner
Los Angeles, CA
08.2024 - 01.2025
- Processed payments on cash register and counted back bills and change to patrons.
- Informed customers of daily specials, menu items, and restaurant policies.
- Enforced safety protocols within the restaurant environment at all times.
- Conducted menu presentations and made recommendations based on guest preferences.
- Answered phone calls, took reservations, and answered inquiries.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Monitored inventory of front-of-house supplies and placed orders as necessary.
- Provided take-out services to customers who preferred to dine offsite.
- Managed waitlist and communicated wait times accurately to guests.
- Assisted guests with special needs or accommodations, ensuring an inclusive environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
Cashier
Convinience Store
Dhaka, Bangladesh
11.2021 - 04.2022
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Scanned items and checked pricing on cash register for accuracy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Adhered to social distancing protocols and wore mask or face shield.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained work area and kept cash drawer organized.
Education
Associate of Science - Fashion Merchandising, And Business
Los Angeles Trade Technical College
Los Angeles, CA12-2025
High School Diploma -
British Council
Dhaka, Bangladesh01-2019
Some College (No Degree) - Fashion Merchandising & Management
BGMEA University of Fashion & Technology (BUFT)
Dhaka, BangladeshSkills
- MS office applications
- Good communication
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Organization
- Basic math
- Multitasking
- Adobe photoshop proficiency
- Fast learner
- Sewing Skills
- Sewing techniques
- Painting skills
Languages
English
Full Professional
Bengali
Full Professional
Hindi
Professional
Timeline
Front of House Employee
Indian Diner
08.2024 - 01.2025
Cashier
Convinience Store
11.2021 - 04.2022
Associate of Science - Fashion Merchandising, And Business
Los Angeles Trade Technical College
High School Diploma -
British Council
Some College (No Degree) - Fashion Merchandising & Management
BGMEA University of Fashion & Technology (BUFT)
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