Ignacio Galindo
Oklahoma City,OK
Summary
Appliance Technician with a proven track record of enhancing customer satisfaction through exceptional service and technical expertise. Successfully increased repeat business by fostering strong relationships and utilizing advanced troubleshooting skills. Adept in electrical diagnostics and committed to safety, ensuring efficient repairs and installations across various appliance brands.
Overview
22
22
years of professional experience
Work History
Appliance Technician
Self-employeed
01.2004 - Current
- Demonstrated adaptability by servicing various brands of appliances, including both older models as well as the latest technologies available in the market.
- Increased repeat business by building strong relationships with customers through clear communication and excellent service.
- Maintained an organized inventory of tools, equipment, and parts for efficient access during service calls.
- Ensured compliance with safety guidelines during all aspects of appliance installation, repair, and maintenance tasks.
- Implemented time-saving strategies in diagnosing and repairing appliances, allowing for an increased number of daily service calls.
- Assisted customers in selecting appropriate replacement parts or appliances based on their needs, preferences, and budget constraints.
Skills
- Electrical troubleshooting
- Technical diagnosis
- Hand tool proficiency
- Appliance repair
- Refrigeration systems
- Installation expertise
- Gas appliance repair
- Repair cost estimation
- Service sales
- Diagnosing problems
- Dryer repair
- Troubleshooting faults
- Appliance maintenance
- Attention to detail
- Professional communication
- Self motivation
- Adaptability and flexibility
- Critical thinking
- Reliability
- Product knowledge
Timeline
Appliance Technician
Self-employeed
01.2004 - Current