To obtain a career within a respected and well known company. where I can utilize my exceptional Customer Service skills in order to contribute to your organization overall success and growth.
Overview
20
20
years of professional experience
Work History
Loss Prevention Officer
Saks OFF 5TH
Miami, FL
08.2022 - Current
Exceptional Customer Service
Inspect merchandise coming and going
Prepared security reports and theft logs
Investigate complaints and concerns
Used computers and software to generate concise reporting.
Identified potential shoplifters
On Air Talent /Security Officer
Telemundo, NBCUniversal
Miami, FL
06.2006 - 12.2021
Customer Service
In charge of all security for host of show (Caso Cerrado)
Worked with third party companies
Stock Merchandise (fan club)
Film
Customer Service Associate
Quickest Courier
Miami, FL
01.2004 - 09.2006
Delivery driver
Phones, Emailing and Faxing
Customer Services
Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Education
High School Diploma -
Miami Christian High School
Miami, FL
Skills
Responsible, Dependable, Multitasker, Fast Learner, Team Player, Excellent Communication Skills and Literate