Ignacio Valdez
Whittier,Ca
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Men’s and Kids Associate
Marshalls
03.2023 - Current
- Provide exceptional customer service, arrange items on store racks and shelves, help shoppers locate merchandise, clean the store, and handle customer inquiries regarding Marshalls goods and services.
Program Instructor
Arc After School Program
06.2021 - 02.2023
- Develop a comprehensive curriculum, planning daily activities and assisting students with assignments
- Interact with other staff members to create a safe and fun learning environment for the students.
JV Head Basketball Coach
Garfield High School
10.2020 - 02.2023
- Teach strategies and techniques to optimize performance
- Building strong programs and training techniques
- Spotting weaknesses and helping players address them.
Customer Service
Eight10 Creative
06.2018 - 02.2021
- Respond to phone inquiries, providing quality service to customers and associates, inquiring about availability of products or status of orders.
Package Handler
FedEx
08.2019 - 10.2019
- Load and unload trailers fast and neatly to get packages to their destination
- Lift packages weighing 50 or more pounds
- Have good energy and being able to work with others
Education
Kinesiology
California State University Los Angeles
06.2025
Skills
- Cooperative team member, reliable, dependent, leader, motivated individual that maintains a respectful and friendly demeanor under pressure
- Attention to Detail
- Time Management
- Decision-Making
- Business Strategies
- Customer Interaction
- Oral Communication
Timeline
Men’s and Kids Associate
Marshalls
03.2023 - Current
Program Instructor
Arc After School Program
06.2021 - 02.2023
JV Head Basketball Coach
Garfield High School
10.2020 - 02.2023
Package Handler
FedEx
08.2019 - 10.2019
Customer Service
Eight10 Creative
06.2018 - 02.2021
Kinesiology
California State University Los Angeles
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