Ignatius Delpino
Brooklyn
Summary
Versatile professional with extensive experience in event planning and execution, logistics management, and customer service. Successfully managed logistics for various events, ensuring timely delivery of services and adherence to budget constraints. Developed strong relationships with vendors and clients through effective communication and collaboration, resulting in successful event outcomes. Demonstrated ability to resolve unexpected issues during events while maintaining participant satisfaction and engagement.
Experienced with planning and executing variety of events, from corporate meetings to large-scale conferences. Utilizes strong organizational skills to manage multiple aspects of event coordination, including vendor relations and budget oversight. Track record of providing excellent client service and ensuring events run smoothly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Management & Event Coordinator
Delpino Hospitality Group
New York, New York
04.2022 - Current
- Managed logistics related to transportation, catering, entertainment, decorations for events.
- Facilitated meetings between vendors and clients in order to discuss overall project scope and timeline.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Developed event themes and concepts to ensure successful execution of events.
- Conducted post-event evaluations to measure success of each program against objectives set forth by clients.
- Monitored budgeting process for each event to ensure cost efficiency.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Worked closely with audio visual technicians and other technical personnel in setting up equipment at the venue.
- Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
- Supervised staff members responsible for registration desk setup and management during events.
- Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
- Established and maintained relationships with key stakeholders, including vendors, sponsors, and community leaders.
- Liaised with clients to understand their vision and requirements, customizing events to meet their specific needs.
- Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
- Developed engaging content for event websites and social media channels, increasing online visibility and participation.
- Conducted pre-event site visits, assessing venue suitability and identifying potential logistical challenges.
Brand Ambassador & Sales Representative
Independent Contractor
New York, New York
01.2021 - Current
- Attended trade shows, conferences, and other marketing events as a representative of the company.
- Maintained an up-to-date knowledge base on current industry developments.
- Provided detailed reports on promotional activities and sales results.
- Gathered customer feedback for product development purposes.
- Provided customer service support during promotional events or when needed.
- Assisted with creating digital advertisements for various online platforms.
- Managed relationships with vendors involved in promotional activities.
- Organized promotional events to introduce new products and services to the public.
- Communicated regularly with team members regarding progress updates on projects.
- Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
Education
Associate of Applied Business - Business Administration And Management
Monroe University
The Bronx, NY06.2009
Skills
- Event planning & Execution
- Logistics management
- Budget management
- Customer service
- Sales strategy & Client Engagement
- Brand Representation & Product Marketing
- Cross-functional Team Collaboration
- Time & Resource Management
Certification
- Certified Asana Project Management
- Certified Digital Marketing Strategies
Timeline
Project Management & Event Coordinator
Delpino Hospitality Group
04.2022 - Current
Brand Ambassador & Sales Representative
Independent Contractor
01.2021 - Current
Associate of Applied Business - Business Administration And Management
Monroe University