Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ignatius Smith

Tacoma,WA

Summary

Dynamic professional with extensive experience as a Supervisor at Yancey Pallet, excelling in team management and customer service. Proven ability to enhance operational efficiency and productivity through effective training and collaboration. Skilled in forklift operation and committed to maintaining a safe work environment, achieving significant improvements in team performance and satisfaction. 12 Years experience driving forklift including duel. Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

17
17
years of professional experience

Work History

Supervisor /Warehouse Forklift Operator

Yancey Pallet
05.2013 - 04.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Reduced product damage by performing routine forklift maintenance and safety checks.
  • Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.

Executive Chef

Point Defiance Zoo And Aquarium
05.2008 - 02.2013
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
  • Developed custom menus for clients with specific dietary restrictions or preferences, ensuring their utmost satisfaction during their dining experience.
  • Implemented special events promotions such as theme nights or cooking demonstrations to attract new clientele and boost sales revenues.
  • Fostered a positive working environment among kitchen team members that encouraged collaboration, creativity, and open communication.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Expanded catering services through strategic marketing efforts, increasing event bookings and revenue streams.

Education

High School Diploma -

Lakes High School
Tacoma, WA
09.1984

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Material handling
  • Teamwork and collaboration
  • 12 years experience driving forklift / dual forklift

Timeline

Supervisor /Warehouse Forklift Operator

Yancey Pallet
05.2013 - 04.2025

Executive Chef

Point Defiance Zoo And Aquarium
05.2008 - 02.2013

High School Diploma -

Lakes High School

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