Igor Celzner
Shelton,CT
Summary
Business professional with over 12 years of extensive managerial/customer service/sales experience. High-performing, strategic-thinking, data driven and adept at generating revenue, meeting and exceeding daily/monthly/quarterly quotas. Recruiting, leading, supporting and developing diverse managers and their teams of over 40+ employees.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Law Enforcement Officer
East Hartford/ Jaffrey Police Department
05.2020 - Current
- Patrolled assigned areas to prevent and detect roadway crimes. Conducted witness interviews and gathered incident details to determine best course of action.
- Completed paperwork and processing duties for incoming inmates and arrestees.
- Investigated and reported crimes, accidents, offenses, and property damage.
- Initiated collaboration between community members and police department to strengthen communication and trust.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Effectively managed high-stress situations while ensuring individuals' safety using de-escalation techniques when necessary.
Co-Owner/Founder
Celzius Nutrition LLC
01.2016 - 01.2021
- Managed warehouse stock, weekly inventory updates, monthly orders, and customer shipments
- Exceptional B2B & B2C sales experience and customer retention
- Maintain production schedules and records
- Establishing relationships with various business owners for future partnerships and brand promotion
- Create, formulate, and develop products
- P & L responsibility - the company turned profit after six months
- Sold company in 2021.
General Manager
The Edge Fitness Clubs
01.2011 - 01.2017
- Top General Manager in 2016
- In charge of opening two new fitness clubs one year apart, Successfully Assessing, coming up with solutions, and redeveloping low-performing clubs
- Promoted ethic-based culture in company
- Daily and weekly meetings, which included coaching and developing several managers and their teams
- Led team of 40+ employees and managed all team hires, payroll, billing, inventory, and company profitability.
- Managed all aspects of center's operations, including 8000+ members
- Consulted in strategic planning of new membership program, generated daily goals, existing customer retention, and upsell of products
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Maintained all business-associated reports, including safety programs and policies.
Education
No Degree - Data Processing Technology
Western Governors University
Salt Lake City, UT2026
High School Diploma -
Electro Technical High School
Bosnia And Herzegovina 06.2001
Skills
- 12 years of management/sales/customer service experience
- Client Acquisition and Retention
- Extensive knowledge of Data Track ABC Fitness CRM Software
- Data-driven, including P & L analytics
- Excel proficient
- Customer Service oriented
- Coaching & employee development
- Exceptional leader with demonstrated ability to overcome obstacles and adapt to change
- Excellent communication and problem-solving skills
- Self-starter with ability to multitask
- Fluent in Serbo-Croatian
- Ethical Conduct
Accomplishments
- 1 General Manager - 2016
- 1 Fitness Manager - 2015
Certification
- Certified Law Enforcement Officer
- Certified Data Analyst
Languages
Croatian
Native or Bilingual
Timeline
Law Enforcement Officer
East Hartford/ Jaffrey Police Department
05.2020 - Current
Co-Owner/Founder
Celzius Nutrition LLC
01.2016 - 01.2021
General Manager
The Edge Fitness Clubs
01.2011 - 01.2017
No Degree - Data Processing Technology
Western Governors University
High School Diploma -
Electro Technical High School
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