Iheanyi Ebonugwu
Hyattsville
Summary
Accomplished project and administrative manager known for effective communication and problem-solving skills. Experience in leading multi-million dollar projects, enhancing operational efficiency, and fostering collaboration across cross-functional teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Admin / IT Support
Orivate LLc
DC
11.2018 - Current
- Completed day-to-day duties accurately and efficiently.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Resolved customer issues with knowledgeable and friendly service, enhancing satisfaction levels.
- Identified needs of customers promptly and efficiently.
- Facilitated customer inquiries and provided timely responses.
- Collaborated with cross-functional teams to meet project goals and address product-related issues.
Project / Administrative Manager
Parker Hannifan
Ikeja
10.2005 - 04.2018
- Managed multi-million dollar projects in energy sector, ensuring alignment with business objectives.
- Planned, budgeted, and implemented projects.
- Executed projects following established best practices to ensure quality and efficiency.
- Prepared quotations and project charters, collaborating with vendors and sub-contractors to streamline project initiation.
- Communicated with vendors to secure timely delivery of services and supplies, supporting project timelines.
- Led administrative operations to enhance efficiency and support business goals.
- Developed and implemented policies to improve workflow and compliance within departments.
Education
Bachelor of Science - Computer Science
University of Lagos
Lagos Nigeria08-2001
Skills
- Technical support
- Customer service
- Project management
- Vendor coordination
- Budgeting
- Process improvement
- Microsoft office
- Time management
- Organizational skills
- Team collaboration
- Effective communication
- Customer relationship management
Certification
Certified Scrum Master
Timeline
Admin / IT Support
Orivate LLc
11.2018 - Current
Project / Administrative Manager
Parker Hannifan
10.2005 - 04.2018
Bachelor of Science - Computer Science
University of Lagos