Dispatched and managed 6+ trucks (Flatbed, Step Deck, and Conestoga).
Planned efficient routes to maximize driver productivity and on-time delivery.
Booked freight loads and negotiated rates with brokers.
Maintained daily communication with drivers regarding pickups, deliveries, and schedule updates. Coordinated pickup and delivery appointments.Reviewed and processed Rate Confirmations.
Verified load details, weight, dimensions, and securement requirements.
Monitored shipments and provided real-time updates to brokers and customers.
Resolved delivery delays, appointment changes, and other operational issues.
Managed BOLs, PODs, and other shipping documentation.
Tracked detention, TONU requests when applicable.
Built and maintained strong relationships with brokers and drivers.
Worked with load boards such as DAT, Truckstop to secure profitable freight.