Summary
Overview
Work History
Education
Skills
Timeline
Generic

SOPHIA ZAHORKA

Meridian

Summary

Motivated and results-driven professional with a strong background in leadership and customer service. Experienced in managing high-performing teams, optimizing operational efficiency, and driving customer satisfaction in fast-paced environments. Proficient at multitasking and problem-solving, with excellent communication and organizational skills.

Overview

4
4
years of professional experience

Work History

Store Manager

Spirit Halloween
07.2022 - 12.2024
  • Led a team of 30+ associates in a high-volume, $750K revenue-generating seasonal store, overseeing daily operations, team performance, and customer satisfaction.
  • Participated in ongoing training to enhance management skills and knowledge
  • Managed inventory control, cash control, hiring and training, payroll approval, and store opening and closing procedures.
  • Excelled in the importance of teamwork and collaboration

Receptionist

Daffodil Floral Creations
03.2023 - 07.2023
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Provided efficient and courteous service to customers
  • Provided administrative support to staff by handling correspondence and filing documents
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.

Cocktail Waitress

Amsterdam Lounge
01.2024 - 07.2024
  • Building lasting relationships with patrons to create a loyal customer base
  • Maintaining a clean and organized bar area for efficient drink preparation and positive guest experience
  • Working in a fast-paced and busy environment
  • Providing superior customer service and hospitality

Sales Associate

Walmart
12.2020 - 03.2023
  • Assisted customers find and select products
  • Organized merchandise displays to promote high levels of engagement
  • Engaged in excellent customer service skills and integrity

Education

In Progress- Bachelors of Business Administration - Marketing

Boise State University
Nampa, ID

Associate of Arts - Liberal Arts

College of Western Idaho
Nampa, ID
05-2024

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Creative Direction
  • Teamwork/Collaboration
  • Leadership

Timeline

Cocktail Waitress

Amsterdam Lounge
01.2024 - 07.2024

Receptionist

Daffodil Floral Creations
03.2023 - 07.2023

Store Manager

Spirit Halloween
07.2022 - 12.2024

Sales Associate

Walmart
12.2020 - 03.2023

In Progress- Bachelors of Business Administration - Marketing

Boise State University

Associate of Arts - Liberal Arts

College of Western Idaho
SOPHIA ZAHORKA