Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Iiro Lehtinen

Portsmouth,NH

Summary

With over 20 years of experience, a dynamic leader consistently delivering successful outcomes for Fortune 500 clients through the execution of complex and multi-disciplinary projects. Results-oriented approach and creative thinking enable overcoming challenges and achieving exceptional results. Ready to bring expertise and drive to tackle demanding projects with confidence and determination.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Enterprise Engagement Manager

Crowdbotics
03.2023 - 08.2024
  • Led complex software development engagements involving multidisciplinary distributed teams, consistently meeting or exceeding expectations.
  • Collaborated with sales, product development, delivery and support teams to manage seamless client experiences, while growing the account footprint.
  • Managed client expectations and mitigated potential conflicts, ensuring a high level of customer satisfaction throughout the engagement process.
  • Established best practices and documented process improvements.
  • Evaluated post-engagement performance data to identify areas for improvement and implement strategies to enhance future engagements'' quality and effectiveness.

Sr. Project Manager / Engagement Manager

VMware, Inc
01.2008 - 01.2023
  • Solved complex business problems and worked with Fortune 500 clients to develop and implement strategic technology solutions
  • Customer Leadership: Successfully partnered with large airline on a multi-year, $3M program to design and deploy an enterprise hybrid cloud solution (VMC on AWS, HCX, vSphere, NSX, VRA, VRO) to deliver key business outcomes - redundancy/failover capability, reducing server provisioning time (from weeks to hours), built 3 greenfield Software Defined DC and retired legacy DC
  • Successfully led a multi-year $2M strategic IT transformation and hybrid cloud migration program at a financial services company, designed and deployed a new greenfield Datacenter, migrated 2.5K VMs and retired a legacy Datacenter
  • Process Transformation: Pioneered the integration of Agile delivery methodologies for PMO as an early adopter, coached peers on Agile practices and mentored new team members
  • Led multiple successful programs using agile methodologies (Scrum, Kanban, hybrid iterative approaches).

Sr. Project Manager

Foedus, LLC
08.2007 - 01.2008
  • Joined a former client in full-time capacity to deliver multiple concurrent IT projects and programs for Fortune 500 clients
  • Specialized in delivery of server virtualization, datacenter migration, end user computing, and application virtualization projects.

Business Analyst / Project Manager

Lehtinen Consulting, LLC
10.2006 - 08.2007
  • Successfully delivered Application Virtualization project for a pharmaceutical client in Cambridge, MA
  • Led a project as a Business Analyst for a client, developing sales automation software at a major home entertainment electronics retailer.

IT Systems Analyst

Hewlett Packard
01.2000 - 10.2006
  • Built and delivered software integration projects for managed IT services offerings
  • Led technical and business analysis and integration of a self-healing software solution for IT managed PCs
  • Delivered Technical Writing for solution assessments, and operational documentation for administrative and end user audiences.

Software Support Engineer / Project Manager

Rational Software (IBM)
01.1998 - 12.1999
  • Technical support of software development and source control solutions
  • Specialized in Microsoft server platforms, and delivered training to the support organization on MS solutions
  • Selected by the CTO to lead a Y2K readiness project for customer support organization's systems from initiation through planning, testing, and validation for globally distributed stakeholders.

IT Systems Engineer

Alternative Resources Corp.
01.1996 - 12.1997
  • Designed and deployed a Windows-based client-server platform for a Medical Imaging solution at a Boston area hospital network
  • Deployed and supported Windows and Linux systems for a global computer company
  • Trained peers for MCSE certification.

Co-founder, Business Manager

Percy Hill Productions
01.1992 - 01.1995
  • Formed and incorporated a music production company to manage the creation, promotion, release, and distribution of music for local artists
  • Part-time Business and Touring manager while a full-time student in college
  • Successfully released three albums.

Education

B. S. Business Administration and Economics -

University of New Hampshire
08.1995

Skills

  • Outcome oriented
  • Program Management
  • Agile expert
  • Scrum Master
  • Leader of multidisciplinary distributed teams
  • Software Development Lifecycle (SDLC)
  • Business Analysis
  • Strategic Thinking

Certification

  • Project Management Professional (PMP) - PMI
  • Certified Scrum Master (CSM) - Scrum Alliance
  • Certified Scrum Product Owner (CSPO) - Scrum Alliance
  • IT Infrastructure Library (ITIL) - Axelos

Awards

Accelerate Award and Delivery Excellence Award - VMware, 08/01/21, Awarded for exceptional sales collaboration and successful delivery of a complex, multi-disciplinary program at a financial services client

Timeline

Enterprise Engagement Manager

Crowdbotics
03.2023 - 08.2024

Sr. Project Manager / Engagement Manager

VMware, Inc
01.2008 - 01.2023

Sr. Project Manager

Foedus, LLC
08.2007 - 01.2008

Business Analyst / Project Manager

Lehtinen Consulting, LLC
10.2006 - 08.2007

IT Systems Analyst

Hewlett Packard
01.2000 - 10.2006

Software Support Engineer / Project Manager

Rational Software (IBM)
01.1998 - 12.1999

IT Systems Engineer

Alternative Resources Corp.
01.1996 - 12.1997

Co-founder, Business Manager

Percy Hill Productions
01.1992 - 01.1995

B. S. Business Administration and Economics -

University of New Hampshire

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Iiro Lehtinen