Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
7
7
years of professional experience
Work History
Medical Assistant Trainer
Premier Family Medical
Lindon, UT
09.2023 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed bedside procedures such as venipuncture or IV placement with minimal complications improving patients'' comfort levels.
Trained in providing immediate assistance during emergency procedures, including preparing medical equipment, supporting healthcare professionals, and ensuring patient safety.
Skilled in maintaining a calm and organized approach under pressure to facilitate rapid response and effective treatment during urgent medical situations.
Trained and mentored 6 new personnel hired to fulfill various roles.
Medical Assistant Team Lead
Mountainlands Family Health Center
Provo, Utah
05.2021 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Proficient in tracking medication stock levels, ordering timely replenishments, and ensuring that medication inventory is consistently maintained to avoid shortages.
Shift Manager
Del Taco
Orem, Utah
01.2018 - 01.2023
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Kept employees operating productively and working on task to meet business and customer needs.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Processed both cash and card purchases and returns.