I’Jai Mckinstry
Sugarland,TX
Summary
Dedicated and customer-focused professional with strong communication and organizational skills. Experienced in providing support in fast-paced environments, managing multiple tasks efficiently, and ensuring a seamless customer experience. Adept at utilizing digital tools, handling administrative duties, and fostering positive interactions with clients and team members.
Overview
7
7
years of professional experience
Work History
Substitute Teacher/ Extended Day Worker
FORT BEND ISD
Sugarland, TX
05.2024 - Current
- Managed classroom instruction across various subjects and grade levels, ensuring continuity of learning
- Adapted to diverse classroom settings, demonstrating flexibility and strong communication skills
- Maintained order and provided support to students, fostering a positive learning environment
- Utilized digital tools for lesson facilitation, virtual classroom management, and administrative tasks
- Communicated effectively with parents, faculty, and students via email and online platforms
Receptionist
Houston Methodist
Sugar Land, TX
05.2020 - 12.2022
- Managed front desk operations, including greeting patients and handling inquiries
- Scheduled appointments and maintained accurate records in electronic health systems
- Assisted with administrative tasks such as data entry and correspondence
- Provided excellent customer service to patients, visitors, and healthcare professionals
- Ensured HIPAA compliance and maintained confidentiality of patient information
Cashier
Walmart
Stafford, TX
02.2018 - 05.2020
- Provided friendly and efficient customer service at checkout
- Handled cash, credit card, and digital transactions accurately
- Assisted customers with product inquiries and returns
- Maintained a clean and organized checkout area
- Worked collaboratively with team members to ensure smooth store operations
Education
Bachelor of Science - History
Texas Southern University
Houston, TX05-2025
High School Diploma -
Thurgood Marshall High School
Missouri City, TX05-2020
Skills
- Customer service and support
- Data entry
- Administrative tasks
- Strong verbal communication
- Strong written communication
- Effective Problem Resolution
- Conflict resolution
- Time management
- Multitasking
- Digital literacy
- Proficiency with online platforms
- Microsoft Office Suite
- Google Workspace
- Activity management
- Adaptable
- Records management
- Reporting and documenting
- Microsoft Office 360
References
References available upon request.
Timeline
Substitute Teacher/ Extended Day Worker
FORT BEND ISD
05.2024 - Current
Receptionist
Houston Methodist
05.2020 - 12.2022
Cashier
Walmart
02.2018 - 05.2020
Bachelor of Science - History
Texas Southern University
High School Diploma -
Thurgood Marshall High School
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