Summary
Overview
Work History
Education
Skills
Timeline
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I'JHALE M. FERRIS

I'JHALE M. FERRIS

Dallas,Tx

Summary

Driven by success, motivational and optimistic. Reliable manager with 4 years of experience of maintaining a stable and functional environment for teams and coaches as well as recording, editing, and promoting team practices and events. proficiency in relationship-building, management, communication, and customer service.

Overview

5
5
years of professional experience

Work History

Cashier

Walmart
02.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of work area to ensure a positive shopping experience.
  • Assisted in training new team members on cash handling procedures and operational policies.
  • Collaborated with team members to improve service speed during peak hours.

Sports Manager

Alabama State’s Womens Basketball
01.2023 - Current
  • Organizes and oversees the activities of women's basketball
  • Help athletes navigate through practice, events, and games
  • Ensure Athletes and coaches keep on schedule
  • Record practices for film

Cashier

Whataburger
07.2020 - 06.2022
  • Responsible for Handling credit/Debit and cash payments as well as providing great customer service
  • Provides equitable, welcoming, and respectful service to provide excellent customer service.
  • Responds to inquiries and resolves problems for customers
  • Complies with guidelines, policies, and procedures to keep the workplace safe and hygienic.
  • Counts cash to ensure the cash drawer is balanced at the start and end of each work shift.

Education

Bachelor of Science - Management

Alabama State University
Montgomery, AL
12.2026

Diploma -

Lancaster High School
Lancaster, TX
06.2022

Skills

  • Strong communication skills
  • Exceptional customer service
  • Alcohol awareness
  • Product presentation
  • Promotional events
  • Efficient multitasking
  • Cash handling
  • Stress tolerance
  • Conflict resolution
  • Professional appearance
  • Quality control
  • Documentation skills
  • Balance and coordination

Timeline

Cashier

Walmart
02.2025 - Current

Sports Manager

Alabama State’s Womens Basketball
01.2023 - Current

Cashier

Whataburger
07.2020 - 06.2022

Bachelor of Science - Management

Alabama State University

Diploma -

Lancaster High School

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