Ikeema Lewis
Bloomfield,NJ
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Driver Helper (Seasonal)
UPS
10.2023 - 12.2023
- Inspected vehicles for mechanical safety issues prior to operation.
- Problem solving
- Attended regular safety meetings conducted by supervisor and manager.
- Standing and walking at least 75% of the shift
- Lifted and carried packages weighing up to 50 pounds.
Customer Service
The Home Depot
02.2022 - 08.2023
- Resolve customer inquiries via phone and email
- Exceeded customer satisfaction by finding creative solutions to problems.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Hospitality
DoubleTree by Hilton
03.2017 - 01.2020
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Associate of Applied Science -
Bloomfield High School
06.2011
Skills
- Retail Operations
- Retail Merchandise Quality Standards
- Retail energy sales
- Retail Sales Analysis
- Stocking Supplies and Retail Products
Certification
- Certified Barista,
- Certified Bartending
- Licensed Security Officer
Timeline
Driver Helper (Seasonal)
UPS
10.2023 - 12.2023
Customer Service
The Home Depot
02.2022 - 08.2023
Hospitality
DoubleTree by Hilton
03.2017 - 01.2020
Associate of Applied Science -
Bloomfield High School