Iker Reyes Mireles
Richmond,TX
Summary
University student majoring in Computer Science with experience in customer service, operations, and utilizing tools in the retail and food service industries. Proficient in organization, inventory management, and teamwork. Seeking opportunities to apply and expand technical knowledge in a professional setting. Previous role as a Walmart Team Member involved safely handling heavy loads using forklifts and pallet jacks. Punctual, reliable, and dedicated to teamwork. Experienced in streamlining shipping and receiving processes to increase efficiency. Skilled in team leadership and motivation. Energetic individual equipped to thrive in fast-paced, dynamic environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wal-Mart Overnight Stocker
Walmart
08.2024 - Current
- Restocked shelves and ensured product availability for customers at the start of the day
- Organized and maintained storage areas to maximize efficiency and minimize restocking times
- Collaborated with the team to meet time and efficiency goals during overnight shifts
- Inspected and handled merchandise properly to ensure quality and reduce damage
- Assisted in implementing promotions and correctly placing products according to store standards.
Cashier/Cook
Little Caesars Pizza
03.2022 - 07.2024
- Operated the cash register, processed customer transactions, and provided excellent customer service
- Prepared and cooked pizzas and other menu items according to company recipes and quality standards
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
- Managed inventory, including restocking ingredients and supplies to ensure efficient kitchen operations
- Collaborated with team members to meet customer demands during peak hours and ensured timely delivery of orders.
Assistant Manager
Little Caesars Pizza
03.2022 - 07.2024
- Oversee 6-10 regarding customer support, service, and sales for establishment serving 50-65 during peak times
- Act as First Point of Contact for customer concerns, providing resolution to assure patron satisfaction, such as compensatory free items
- Train all new employees in cashiering and kitchen
- Manage inventory of $7,000.
Education
Bachelor's degree - Computer Science
University of Houston-Downtown
Houston, TX08.2024
High school diploma -
B F Terry High School
Rosenberg, TX05.2023
Skills
- Assistant Manager Experience
- Microsoft SQL Server
- Python
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
- Cash register
- Cash handling
- Cash management
- Inventory control
- Inventory management
- Problem solving
- Team management
- Restaurant experience
- Leadership
- Management
- Computer skills
- English
- Bilingual
- Typing (4 years)
- Organizational skills
- Front desk
- Supervising experience
- Interviewing
- Restaurant management
- Hospitality
- Food service
- Computer Science
- Label Reading
- Handheld Scanner Use
- Order Picking
- Efficient Movement
- Shelf Organization
- Equipment monitoring
- Cleaning
- Unloading trucks
- Loading and unloading
- Product Inspection
- Inventory Counts
- Warehouse Safety
- Shipping and receiving
- Customer Relationship Management
- Quick Learner
- Customer Service
- Attention to Detail
- Time Management
- Stocking
- Stocking and Replenishing
- Organization and Categorization
- Product Organization
- Motivated Team Player
- Product Labeling
- Inventory Monitoring
Certification
- Driver's License, 10/01/23, 08/01/32
- CPR Certification, 06/01/24, 06/01/26
- ServSafe, 11/01/22, 11/01/27
Assessments
- Food service: Customer situations, 06/01/24, Identifying and addressing customer needs in a food service setting
- Customer focus & orientation, 06/01/24, Responding to customer situations with sensitivity
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Limited Working
Timeline
Wal-Mart Overnight Stocker
Walmart
08.2024 - Current
Cashier/Cook
Little Caesars Pizza
03.2022 - 07.2024
Assistant Manager
Little Caesars Pizza
03.2022 - 07.2024
Bachelor's degree - Computer Science
University of Houston-Downtown
High school diploma -
B F Terry High School
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