Saleh Ahmed
Jersey City,NJ
Summary
Dynamic Senior IT & Digital Strategy Manager with a proven track record, driving digital transformation and enhancing operational efficiency. Spearheaded initiatives that increased website traffic by 60% while fostering collaboration and mentoring teams. Expert in cloud infrastructure and relationship building, committed to delivering innovative IT solutions.
Overview
9
9
years of professional experience
Work History
Senior IT & Digital Strategy Manager
Sealpackvanlines/Fairway Moving LLC
12.2023 - Current
- Managed website infrastructure, IT vendor relations, and internal systems, reducing operational costs by 25%
- Mentored junior team members, providing guidance on best practices and professional development opportunities.
- Managed day-to-day IT infrastructure, including website maintenance, updates, and security patches (WordPress, HTML/CSS).
- Oversaw domain hosting, SSL certificates, and server performance (AWS/Azure) to ensure 99.9% uptime.
- Led cross-functional teams to optimize internal systems, reducing IT-related downtime by 30%.
- Implemented cybersecurity protocols (firewalls, user access controls), decreasing vulnerabilities by 40%.
- Coordinated with developers and marketers to enhance UX/UI, improving site traffic by 25%through SEO/SEM strategies.
- Automated administrative workflows (CRM, helpdesk ticketing) using HubSpot/Salesforce, cutting response time by 50%.
- Managed vendor relationships for IT procurement, reducing costs by 20% through strategic negotiations.
- Trained staff on IT best practices, new software, and digital tools to improve operational efficiency.
- Enhanced competitive positioning by conducting in-depth industry analysis and identifying key trends.
- Built strong relationships with key stakeholders, fostering collaboration and alignment across the organization.
- Improved organizational agility by implementing change management practices throughout the company.
Senior IT & Digital Strategy Manager
Ampra Tech
02.2022 - 10.2023
- Directed a team of 10+ IT professionals in managing cloud infrastructure, security, and software development projects.
- Led a company-wide digital transformation, reducing operational costs by 25%.
- Collaborated with marketing to implement SEO & PPC strategies, increasing website traffic by 60% in 6 months.
- Integrated HubSpot & Salesforce CRM, improving lead conversion by 30%.
IT Project Lead & Marketing Analyst
Ampra Tech
01.2020 - 02.2022
- Oversaw IT solutions for marketing automation, enhancing analytics and campaign efficiency.
- Conducted A/B testing, improving digital ad ROI.
- Developed and maintained company websites, landing pages, and digital assets.
- Introduced cybersecurity best practices, reducing risk exposure.
- Ensured smooth adoption of new software platforms by providing end-user training and comprehensive documentation on system functionality.
- Increased customer satisfaction rates with timely delivery of reliable IT solutions tailored to meet specific business requirements.
- Facilitated clear communication between stakeholders by organizing regular status meetings and distributing detailed updates through various channels.
- Established strong relationships with external partners and vendors to facilitate smooth coordination of resources during multi-phase projects.
Junior IT Support Specialist
University of Maiduguri ICT Center
09.2016 - 12.2017
- Provided Tier 1 & 2 technical support, resolving issues efficiently.
- Implemented helpdesk systems, improving response times.
- Assisted in digital marketing efforts, including email campaigns and blog content management.
Education
Bachelor of Science - Computer Science Engineering
Symbiosis International (Deemed University)
Pune India06-2022
Associate of Applied Science - Computer Engineering
Kwari Computers
Miduguri06-2017
Associate of Science - Health And Social Service Administration
University of Maiduguri
Maiduguri Nigeria08-2016
Skills
- Spearheaded international growth, driving a 50% increase in global clients
- Launched operations in Nigeria, Saudi Arabia, Kenya, Nepal, Ethiopia, and Sudan
- Transformed startup into a leading EdTech powerhouse
- Portfolio management
- Data analytics
- Digital transformation
- Innovation management
- Teamwork and collaboration
- Organizational skills
- Team leadership
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Limited Working
Hindi
Full Professional
Timeline
Senior IT & Digital Strategy Manager
Sealpackvanlines/Fairway Moving LLC
12.2023 - Current
Senior IT & Digital Strategy Manager
Ampra Tech
02.2022 - 10.2023
IT Project Lead & Marketing Analyst
Ampra Tech
01.2020 - 02.2022
Junior IT Support Specialist
University of Maiduguri ICT Center
09.2016 - 12.2017
Bachelor of Science - Computer Science Engineering
Symbiosis International (Deemed University)
Associate of Applied Science - Computer Engineering
Kwari Computers
Associate of Science - Health And Social Service Administration
University of Maiduguri
Similar Profiles
SALVADOR CONCHASALVADOR CONCHA
Meat Department Manager at Fairway Market LLCMeat Department Manager at Fairway Market LLC
Ricardo ReyesRicardo Reyes
General Labor Construction Worker at Fairway Management LLCGeneral Labor Construction Worker at Fairway Management LLC
Shawn SudderthShawn Sudderth
Mover/Laborer at R&J Quality Moving Services LLCMover/Laborer at R&J Quality Moving Services LLC
Rena SinghRena Singh
Assistant Coach at University Academy Charter High SchoolAssistant Coach at University Academy Charter High School
Raheem KingRaheem King
Warehouse Assistant at PetroChoiceWarehouse Assistant at PetroChoice