Ikponmwosa Oko-Oboh
Atlanta,GA
Summary
High-performing Driver bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.
Overview
7
7
years of professional experience
Work History
Uber Driver
Uber Technologies, Inc
04.2022 - 08.2024
Assistant
Columbus Automobile Services Center
03.2018 - 06.2024
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Performed market analysis, assessing opportunities and collecting competitor intelligence
- Fielded phone calls from clients and provided informative answers to questions
- Kept team efficient and on-task by maintaining well-stocked and organized supplies
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Mental Health Technician
Laurel Heights Hospital
03.2022 - 09.2022
- Provide Physical support for patients with daily activities and personal Hygiene
Mental Health Worker
Baycove Human Services, Inc
02.2018 - 11.2021
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments
- Devised and enhanced treatment strategies to promote continued progress
- Provided complex crisis intervention and stabilization to patients in psychological distress
- Documented client progress in confidential files
- Performed client assessments and developed treatment plans
- Counseled clients in individual or group sessions to assist in dealing with substance abuse, mental or physical illness or physical abuse
Education
Bachelor of Science - Psychology
University of Massachusetts - Boston
Boston, MA10.2017
Skills
- Progress monitoring
- Patient evaluations
- Building rapport
- Case documentation
- Learning disability awareness
- Records management
- Anxiety disorder expertise
- Mental health evaluations
- Social skills teacher
- Mental Health Worker
- Vehicle Maintenance
- Punctuality
- Customer Engagement
- Safe Driving
- Cleanliness
- Dependable and reliable
- [State] Driver's License
- Customer Service
- Customer-Oriented
- Attention to Detail
- Customer Support
- Valid Driver's License
Timeline
Uber Driver
Uber Technologies, Inc
04.2022 - 08.2024
Mental Health Technician
Laurel Heights Hospital
03.2022 - 09.2022
Assistant
Columbus Automobile Services Center
03.2018 - 06.2024
Mental Health Worker
Baycove Human Services, Inc
02.2018 - 11.2021
Bachelor of Science - Psychology
University of Massachusetts - Boston
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