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  I have experienced Supervisory position support in out-station during duty travel (Cebu station 4 months) .
  Reliable employee seeking Supervisory position. Offering excellent communication and good analytical skills.
  With over 8 years of experience in customer service and almost 5 years in Airline Industry. Excellent reputation for resolving problems and working under pressure.
  To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, customer relationship management.
Resourceful Senior Customer Service Agent known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, customer relationship management, and process improvement. Excel at communication, empathy, and problem-solving to enhance customer satisfaction and loyalty.

 Motivated graduate from Leeds Beckett University having achieved a first class honours degree in International Tourism Management. Seeking a position to utilise skills gained throughout the degree and previous work experience in a professional setting.    After working alongside professional stakeholders as a consultant, it has aided expertise in developing business strategies and financial planning. Previous experience in working both independently and collaboratively within a dynamic team environment and have a strong drive to see things through to completion.    Some of the proudest achievements to date have been in long distance athletics, having competed for Gibraltar internationally in the last number of years in disciplines ranging from 800m to half-marathon. 

Flexible, versatile and of good temperament, able to maintain a sense of humor even under pressure. Personable and driven professional with proven track record in customer relations and conflict resolution, paired with strong communication and problem-solving abilities. Adept in managing customer expectations and delivering high-quality service. Committed to enhancing customer satisfaction and contributing to company success.

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Senior Customer Services Agent

Customer service agent

Passenger service executive

Supervisor Grd 2

Data entry operator

Sales Agent