Ikran Ahmed
Columbus
Summary
Creative Web & UX Designer with 4+ years of experience in website management, user-centered design and digital training, Skilled at maintaining and optimizing web platforms, delivering interactive training programs, and translating technical processes into accessible content. Proficient in front-end development, content strategy, accessibility standards, and performance analytics.
Overview
3
3
years of professional experience
Work History
Senior User Experience Web Designer
Surge Staffing Headquarters
Columbus
10.2023 - 03.2025
- Managed website updates and digital content updates, ensuring usability, accessibility, and SEO optimization.
- Designed and delivered digital training sessions and workshops for internal teams, promoting user adoption of redesigned tools and processes.
- Led content updates and web redesigns, ensuring information accuracy, accessibility, and alignment with organizational goals.
- Conducted usability testing and analytics reviews to measure training effectiveness and website performance.
- Created instructional prototypes and interactive content to support onboarding and skill development.
- Partnered with cross-functional stakeholders to ensure consistent digital experiences and knowledge transfer.
- Collaborated with developers to ensure seamless website functionality.
Web Content Designer
Samsung SmartThings
Minneapolis
06.2023 - 09.2023
- Supported redesign of Samsung's public and developer websites, ensuring clarity, usability, and adherence to accessibility guidelines.
- Collaborated with product managers and content strategists to design web pages and interactive content.
- Developed keyword strategies and metadata for improved search visibility and engagement.
- Presented design concepts and training recommendations to stakeholders to support adoption of new site features.
- Contract position
User Experience Designer
Caring & Loving Health Services
Columbus
12.2021 - 06.2023
- Maintained and updated the organization's healthcare website, improving content navigation and accessibility.
- Conducted user research and delivered training to staff on new digital tools and processes.
- Designed application workflows and interactive forms to streamline patient intake and reduce errors.
- Created training documentation and communication strategies to increase adoption of digital resources.
- Partnered with leadership to ensure continuous improvement of internal and external-facing systems.
Education
Bachelor of Science - Human Computer Interaction
The Ohio State University
Columbus, OH05-2022
Skills
- Design & Training: Adobe Captivate, Figma, Adobe Creative Suite, Prototyping, Wireframing, Usability Testing
- Web & Development: HTML, CSS, JavaScript, React, CMS platforms, SEO tools (Google Analytics, SEMrush)
- Other: Instructional Design, Content Strategy, Accessibility (WCAG), Workshops, Digital Communication
Timeline
Senior User Experience Web Designer
Surge Staffing Headquarters
10.2023 - 03.2025
Web Content Designer
Samsung SmartThings
06.2023 - 09.2023
User Experience Designer
Caring & Loving Health Services
12.2021 - 06.2023
Bachelor of Science - Human Computer Interaction
The Ohio State University
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