Summary
Overview
Work History
Education
Skills
Timeline
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Ikshan Saleem

AUSTIN,Texas

Summary

With over 8 years of experience in IT and a proven track record in enhancing cloud services and optimizing application performance, I have significantly contributed to the uptime and efficiency of large-scale systems. My expertise in incident response and security makes me an asset in maintaining high-performance standards and ensuring customer satisfaction.

Overview

9
9
years of professional experience

Work History

Site Reliability Engineer

Wipro
08.2023 - Current
  • Incident Management: respond to and resolve incidents in production systems promptly and effectively. Conduct post- mortem reports to identify root causes and implement preventive measures.
  • Monitoring and Alerting: set up and configure monitoring tools to track system health
    and performance. Alerting thresholds and ensure timely notifications for potential issues.
  • Conducted root-cause analyses after major incidents to identify areas for process improvement or technical enhancement opportunities.
  • Release Management; contribute to the deployment and release processes, ensuring smooth and risk-free releases. Monitor blue- green deployments, canary releases, or other deployment strategies

Senior Developer

Wipro
03.2019 - 08.2023
  • As a developer, I'm responsible for developing CLI scripts for Network Engineering tasks, Wireless Engineering, Control Center and HLR tasks for various configura;on types which are supported for Enterprise onboarding tool.
  • Developed custom scripts/tools as needed to automate Network Engineering tasks, increasing overall team productivity and efficiency.
  • Ensured high availability of services by developing comprehensive disaster recovery plans and backup procedures.
  • Set clear goals for project milestones, keeping development efforts on track toward timely completion dates with desired outcomes achieved consistently across releases.

Test Engineer

Wipro
08.2015 - 02.2019
  • As a Test Engineer, I am responsible for creating Test Plan, review the test cases and Improved testing efficiency with the development of automated test scripts using various programming languages
  • Enhanced software quality by designing and executing comprehensive test plans.
  • Streamlined bug reporting processes for faster resolution times and better communication between departments.
  • Ensure defect management and tracked test reports and failures determined by root cause data trends.
  • Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.

Education

Bachelor of Engineering - Electronics And Communications Engineering

KSR College of Engineering
Tiruchengode
06.2015

Skills

  • Python
  • Kubernetes
  • Terraform
  • AWS
  • Docker
  • Ansible
  • Jenkins
  • MYSQL/Mongo DB
  • Rest API
  • Django/Flask
  • NSO
  • Product testing

Timeline

Site Reliability Engineer

Wipro
08.2023 - Current

Senior Developer

Wipro
03.2019 - 08.2023

Test Engineer

Wipro
08.2015 - 02.2019

Bachelor of Engineering - Electronics And Communications Engineering

KSR College of Engineering

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Ikshan Saleem