TORRIN GRAY
PUYALLUP,US
Summary
Experienced Network Engineer possessing a TS-SCI Security Clearance with a 15-year history of successfully designing, configuring, testing, and installing network communication, RF Line of Sight, wireless, and Satellite Communications transport systems. Innovative and strategic problem-solver. Proactive, autonomous, and critical thinker with high-level experience in project management, network management, satellite communications, cyber security, and risk assessment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Site Reliability Engineer
Oracle National Security Regions (ONSR)
12.2024 - Current
- Automate service team tools and processes to decrease time spent on patching and provisioning.
- Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issues resolution steps.
- Leveraging established and new skills to maintain uptime and availability of high-demand classified resources critical to national security.
- Mentored junior engineers on best practices in site reliability engineering and troubleshooting techniques.
- Spearheaded initiatives for continuous improvement of operational efficiency and system performance metrics.
- Optimized deployment processes through configuration management tools, ensuring consistent environments.
- Collaborated with cross-functional teams to troubleshoot and resolve complex technical issues for services.
Site Reliability Engineer Fellowship
Oracle
09.2024 - 12.2024
- learned to utilize linux, terraform, and python to deploy critical service infrastructure and application patching to ONSR services to facilitate availability and security requirements for customers.
- Automated deployment processes using CI/CD pipelines, reducing manual intervention and improving efficiency.
- Monitored system health through advanced observability tools, proactively identifying and resolving issues.
- Led incident response efforts, coordinating cross-functional teams to restore services promptly and minimize downtime.
Senior Network Engineer
U.S. Army
04.2023 - 09.2024
- Responsible for designing, implementing, installing, and managing network and telephony solutions that ensure seamless operations for our global DoD operations centers
- Planned and configured Radio Frequency (RF) transport connections using both Line of Sight and Satellite transport systems.
- Collaborated across teams to deliver high-quality solutions, from concept to production, and led network projects to optimize contact quality, network latency, and scalability while adhering to best network engineering practices.
- Partnered with broader Network/Infrastructure teams to ensure geographically dispersed agents can handle contacts flawlessly and adhere to operational performance standards
Network Engineer
U.S. Army
04.2021 - 04.2023
- Configured, maintained, installed, and troubleshot over 50 network edge locations across 4 continents; monitored LAN/WAN network performance to ensure over 99% uptime and maintain security for critical national security data.
- Planned and configured Radio Frequency (RF) transport connections using both Line of Sight and Satellite transport systems
- Collaborated with data/software engineering teams to efficiently deploy new designs, products, and network software tools.
- Developed and maintained documentation on network implementations, deployments, recurring issues, procedures, and knowledge transfer
- Worked alongside top-tier escalation engineers to resolve complex network and telecom issues. The desire and ability to work in an operational, fast-paced, collaborative environment is essential
IT Support Technician/ Senior Satellite Communications (SATCOM) Lead
U.S. Army
09.2009 - 04.2021
- Delivered Tier 2 hardware, software, and application-level technical support to Tier 1 technicians and users in remote locations
- Planned missions and troubleshot technical SATCOM system issues resulting in over 99% uptime providing maximum operational efficiency for over 100 organizations within the DoD.
Education
Bachelor of Science - Information Technology
American Military University
Charles Town06.2024
Skills
- Network Engineering, TCP/IP, MPLS, BGP, DNS, VPN, Cisco, Brocade, and Juniper
- Satellite Communications
- Cloud Infrastructure
- Security Clearance
- Project Management
- Python
- Bash
- Troubleshooting
- Documentation
- Cross-functional collaboration
- Terraform utilization
- Mentorship and training
- Operational efficiency
Certification
- SECURITY+ CompTIA Jun 2015
- NETWORK+ CompTIA May 2017
- ADVANCED SECURITY PRACTITIONER (CASP)+ CompTIA May 2020
- CLOUD PRACTITIONER AWS Mar 2024
- CLOUD INFRASTRUCTURE FOUNDATIONS ASSOCIATE Oracle Sep 2024
Timeline
Site Reliability Engineer
Oracle National Security Regions (ONSR)
12.2024 - Current
Site Reliability Engineer Fellowship
Oracle
09.2024 - 12.2024
Senior Network Engineer
U.S. Army
04.2023 - 09.2024
Network Engineer
U.S. Army
04.2021 - 04.2023
IT Support Technician/ Senior Satellite Communications (SATCOM) Lead
U.S. Army
09.2009 - 04.2021
Bachelor of Science - Information Technology
American Military University
LINKS
LinkedIn: linkedin.com.