Ila Erny
Troup,TX
Summary
Reputable and motivated Senior Integration Specialist with nine years experience in the home health and hospice integration process along with 25 years experience in all things non-clinical home health. Strong work ethic and dedicated to providing a successful integration experience to all newly acquired agencies while maintaining a commitment to processes and policies.
Overview
23
23
years of professional experience
Work History
Senior - Integration Specialist
Encompass Health - Home Health & Hospice
Dallas, TX
10.2012 - Current
- Support all areas of integration of newly acquired agencies.
- Participate in pre-planning meetings and processes including those conveyed in the integration plan. Ongoing commitment to execution of the integration plan.
- Research and ensure any state specific employer/employee regulations are communicated appropriately for inclusion in the integration plan in addition to the standard operating procedures/policies.
- Present non-clinical mobile device training to newly acquired field staff.
- Assist with on-site orientation of newly acquired staff. Provide education and training to assigned office team members.
- Role specific training conducted using shoulder to shoulder approach or small group sessions following company processes/SOP/policies. Provide training on HCHB software for all respective roles.
- Communicate relevant observations and challenges to assigned integration lead throughout the integration.
- Assist with transitional payroll process plan. Train and educate on all payroll processes, including transitional process while navigating two systems and ongoing permanent payroll processes.
- Mentor and train new operations integration team members.
- Serve as a resource and representative for the newly acquired agency staff.
Billing Specialist
Encompass Health - Home Health
Tyler, TX
03.2005 - 10.2012
- Involved in establishing, enforcing and optimizing billing procedures/processes to streamline operations and minimize aging balances.
- Claims audits following internal audit processes.
- Insurance verification. Reviewed and interpreted insurance explanation of benefits.
- Responsible for medical records team and efficiency.
- Managed F2F collection for agency from time of implementation/2011 — with excellent results.
Financial Manager - Office Manager
Action Healthcare(acquired 2005 Encompass Health)
Tyler, TX
02.2001 - 03.2005
- Worked with owners from start up. Involved in most all non-clinical back office process development and implementation.
- Processed CHOW with State of Texas.
- Instrumental in set up as in network provider with BCBS and other local plans.
- Responsible for billing and collections — including Medicare, Texas Medicaid and private insurance.
Education
High School Diploma -
Sam Houston High School
Arlington, TX1984
Skills
Self motivated
Attention to detail
Team work
Organizational skills
Emotional intelligence
Responsible
Flexibility
Administrative skills
Project Management
Result driven virtual platform training experience
SOP review and input
Timeline
Senior - Integration Specialist
Encompass Health - Home Health & Hospice
10.2012 - Current
Billing Specialist
Encompass Health - Home Health
03.2005 - 10.2012
Financial Manager - Office Manager
Action Healthcare(acquired 2005 Encompass Health)
02.2001 - 03.2005
High School Diploma -
Sam Houston High School