Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ilana Barry

Reno,NV

Summary

Driven by a passion for pet advocacy and family support, I excelled at SPCA of Northern Nevada, enhancing pet adoption rates through expert behavioral management and interpersonal skills. Leveraged training facilitation to develop staff competencies, achieving streamlined adoption processes and post-adoption satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Adoptions Counselor

SPCA Of Northern Nevada
09.2021 - Current
  • I adopt out animals and provide counseling on animal behavior, body language, give resources on handling animals with resource guarding and aggression issues. I have been trained in animal handling, minimum care, enrichment, and often help with animal intakes including providing vaccines and data entry.
  • Built positive relationships with animal care staff, clinical staff and admissions staff to streamline a pet's length of stay so they can go home happy and healthy.
  • Assisting our marketing department with creating rough drafts of instagram and Facebook posts that show the best light of the pets in our care as well as special event marketing.
  • Offered post-adoption services including counseling referrals and support groups to address ongoing needs with adopted pets over time.
  • Facilitated in shelter mini training sessions on various behavioral topics and behavior modification related to the pet being adoptied for prospective adoptive parents and their possible new dog or cat.
  • Provided ongoing support to adoptive families by offering counseling and guidance during the adjustment period following the 3-3-3 guideline.
  • Maintained accurate records for each pet, ensuring compliance with state regulations for vaccines, safety, and ongoing minimum care.
  • Collaborated with multidisciplinary care teams to ensure the pet's best interests were met throughout the adoption process.
  • Established strong relationships with community partners to increase awareness of available adoption resources and affordable care services.
  • Assisted in matching pets with suitable adoptive families through careful evaluation of needs and backgrounds.
  • Documented data and completed accurate updates to case records.

Assistant Bakery Manager

Sprouts
01.2020 - 09.2021
  • Creating order lists based off the current store and backroom counts.
  • Cooking, preparing and packaging orders and then stocking them into the correct homes on the floor.
  • Unloading semi-trucks with a pallet jack and organizing them into an industrial freezer with proper PPE.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
  • Enforced company safety, cleanliness, and sanitation policies by maintaining effective housekeeping standards.
  • Served as a mentor for new hires, sharing expert knowledge of bakery operations and techniques while promoting teamwork and collaboration.
  • Assisted in the development of new bakery items, resulting in expanded product offerings and increased sales.
  • Provided ongoing training and development opportunities for team members, fostering a culture of continuous learning and improvement.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Collaborated with store management to create promotional events and seasonal displays for bakery products.

Merchandising and Inventory Manager

Petsmart
10.2017 - 01.2020
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands for dog food at all times.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
  • Built and nurtured positive working relationships with vendors and suppliers.
  • Increased employee productivity through effective training programs, performance evaluations, and feedback sessions.
  • Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Education

High School Diploma -

Damonte Ranch High School
Reno, NV
06.2016

Skills

  • Family assessment for potential pet adoption
  • Interpersonal abilities
  • Training facilitation
  • Animal Shelter Behavioral Management
  • Pet Advocacy
  • Family Support
  • Post adoption behavioral counseling counseling

Certification

Continuing education credit for Animal Shelter Behavioral Management through University of The Pacific.

Timeline

Adoptions Counselor

SPCA Of Northern Nevada
09.2021 - Current

Assistant Bakery Manager

Sprouts
01.2020 - 09.2021

Merchandising and Inventory Manager

Petsmart
10.2017 - 01.2020

High School Diploma -

Damonte Ranch High School

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Ilana Barry