Registered Nurse with 20 years of diverse healthcare experience. Expertise in managing high-risk cases and developing individualized care strategies, alongside strong collaboration with interdisciplinary teams to enhance patient outcomes.
Overview
1
1
Certification
21
21
years of professional experience
Work History
RN Case Manager
Henry Ford Hospital
Grand Blanc, Michigan
05.2026 - 08.2026
Identified high-risk cases requiring intensive monitoring or specialized interventions.
Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
Communicated regularly with family members regarding patient care needs and progress toward goals.
Facilitated referrals to community resources for additional support services.
Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
RN Case Manager
Saint Joseph Hospital
Lexington, KY
09.2025 - 05.2026
Conducted comprehensive patient assessments to develop tailored care strategies.
Collaborated with interdisciplinary teams to coordinate and implement patient care plans.
Monitored patient progress and refined care plans to address evolving health needs.
Collaborated with healthcare providers to ensure seamless service delivery.
Educated patients and families on health management and resources.
RN Case Manager
Presbyterian Hospital
Albuquerque, New Mexico
03.2025 - 06.2025
Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
Conducted comprehensive assessments of patient needs to inform effective care planning.
Coordinated with healthcare providers to ensure treatments aligned with prescribed care plans, improving overall patient care.
Increased patient adherence to treatment plans through regular check-ins and motivational interviewing techniques.
Educated patients and caregivers on healthcare protocols, enhancing understanding and engagement.
RN Case Manager
SSM Health St. Anthony Hospital
Midwest City , OK
01.2025 - 03.2025
Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
Acted as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
Educated patients and families on community resources, improving access to essential support services.
Delivered emotional support to patients facing chronic illness or end-of-life decisions, enhancing resilience during challenging periods.
RN Case Manager
INOVA
Fairfax, VA
06.2023 - 11.2024
Applied evidence-based practices to elevate clinical performance and optimize patient outcomes.
Streamlined discharge planning processes, facilitating smoother transitions for patients to homes or other facilities.
Coordinated support services and enhanced communication among social workers, therapists, hospital staff, and patients to facilitate care delivery.
Travel RN Case Manager
Ascension St John Hospital
Tulsa, Oklahoma
04.2023 - 07.2023
Responsibilities: Travel RN Case Manager, through Totalmed, Appleton, WI Inova Fairfax Hospital, Falls Church, VA 8/23 – 8/24 Collaborated with medical team to assess patient needs, evaluate treatment options, create treatment plans, coordinate care, and monitor treatment outcomes.
Collaborated with multidisciplinary teams to coordinate patient care plans effectively.
Administered medications and treatments per physician orders and hospital protocols.
Monitored vital signs and reported changes to the healthcare team promptly.
Monitor post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit. Demonstrated independent decision-making in alignment with medical protocols. Established rapport with patients and colleagues through disciplined and energetic interactions. Executed patient-centered care, enhancing healing and recovery post-surgery. Provided care for patients experiencing strokes, head traumas, comas, and intracranial hematomas. Assisted patients with multiple chronic diagnoses including COPD, asthma, CHF and pneumonia. Evaluated patient care needs, prioritized treatments, and streamlined patient flow. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care. Applied assessment skills to identify and prioritize essential patient care. Tested glucose and administered injections. Performed sheath removals for patients after heart catheterization.
Administered medications and monitored patient responses at Washington Regional Medical Center.
Collaborated with healthcare teams to develop and implement patient care plans.
Educated patients and families about health management and treatment options.
CDI Specialist RN
Washington Regional Medical Center
Fayetteville, AR
05.2015 - 05.2018
Four and a half years of CDI experience. Worked independently in various clinical settings. Knowledgeable and experienced with Clinical Documentation Improvements. Strong critical thinking abilities and understanding. Knowledge of Clinical Coding Guidelines, SOI, ROM, case mix index, DRG, and the impact procedures have on final billing, and DRG.-Highly familiar with medical terminology and procedures to evaluate clinical documentation. Verified accuracy of patient medical information and obtained necessary missing details to enhance clinical documentation.-Trained new hires while reviewing inpatient medical records daily to identify and clarify missing or incomplete documentation.-Instructed providers on missing, unclear, or conflicting documentation through discussions and written queries. Reports to CDI manager. Utilizes and proficient with use of Optum and Cerner software
Coordinated patient care activities among medical staff and departments.
Managed medical records and ensured compliance with privacy regulations.
Assisted in implementing quality improvement initiatives within healthcare teams.
Population Health/Case Management
Blue Cross and Blue Shield
Fayetteville, AR
05.2015 - 09.2017
Executed discharge planning for Blue Cross and Blue Shield patients in acute care for two and half years.
Assessed client needs and developed personalized plans to enhance treatment outcomes.
Delivered safety risk education, monitored medication compliance, and advocated for optimal patient care.
Contributed innovative solutions to improve team performance and overall outcomes.
Collaborated effectively with diverse coworkers to achieve goals and address product-related issues.
Promoted high customer satisfaction by resolving problems with knowledgeable service.
Enhanced team dynamics through proactive communication and shared problem-solving approaches.
Education
Diploma - Nursing (RN)
Har-Ber School of Nursing
Springdale, AR
Skills
Care coordination
Disease management
Patient education
Cardiac nursing
Catheterization procedures
IV therapy management
Computerized charting expertise
Patient advocacy
Teamwork and collaboration
Certification
Registered Nurse in the State of Arkansas, License number R076612, Compact Status