Ilanna De Almeida
Braintree
Summary
Highly motivated and experienced analytical problem-solver, creativity and leadership skills. Strong leader with talents for team building as well as excellent costumer relations aptitude and relationship-building skills. Uses independent decision-making skills and sound judgment to positively impact company success and promote organizational efficiency.
Overview
13
13
years of professional experience
Work History
Small Business Owner
Self Employed Services
02.2020 - Current
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Business Consultant
Diretirz Serviços E Soluções
01.2011 - 02.2018
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Developed comprehensive business plans for clients, resulting in increased revenue and growth.
- Implemented business intelligence solutions to increase operational efficiency.
- Identified patterns and trends in large data sets and provided actionable insights.
- Assisted clients with financial analysis and budgeting, leading to improved financial health and stability.
- Improved operational efficiency with the implementation of customized management tools that met each client''s unique needs.
- Maximized profitability through detailed analysis of product offerings, pricing structures, inventory control methods.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Mentored and trained small business owners on best practices, contributing to their long-term success.
- Strengthened client relationships, resulting in repeat business and referrals, by consistently delivering high-quality consulting services.
Education
COURSE - Logistics And Materials Management
CDFCOURSES - SERIES E PROCESSAMENTO APLICADO
BRAZIL11.2013
MBA - Behavioral Sciences
MASTEREAD - COMPORTAMENTO HUMANO EM EMPRESAS
BRAZIL 11.2009
Bachelor of Business Administration - Business Administration And Management
Unifacex
Brazil12.2007
Skills
- Team Leadership with Multitasking Abilities and Creative solutions focused in process improvement
- Understanding Customer Needs with highly focus in relationship building
- Problem Resolution and Friendly, Positive Attitude
- Business development and planning
- Analytical and Critical Thinking
- Social Perceptiveness and Interpersonal Communication
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Full Professional
Timeline
Small Business Owner
Self Employed Services
02.2020 - Current
Business Consultant
Diretirz Serviços E Soluções
01.2011 - 02.2018
COURSE - Logistics And Materials Management
CDFCOURSES - SERIES E PROCESSAMENTO APLICADO
MBA - Behavioral Sciences
MASTEREAD - COMPORTAMENTO HUMANO EM EMPRESAS
Bachelor of Business Administration - Business Administration And Management
Unifacex
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