Ilanna De Almeida
Braintree
Summary
Highly motivated and experienced analytical problem-solver, creativity and leadership skills. Strong leader with talents for team building as well as excellent costumer relations aptitude and relationship-building skills. Uses independent decision-making skills and sound judgment to positively impact company success and promote organizational efficiency.
Overview
13
13
years of professional experience
Work History
Small Business Owner
Self Employed Services
MA
02.2020 - Current
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Business Consultant
Diretirz Serviços E Soluções
Natal RN Brazil
01.2011 - 02.2018
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Developed comprehensive business plans for clients, resulting in increased revenue and growth.
- Implemented business intelligence solutions to increase operational efficiency.
- Identified patterns and trends in large data sets and provided actionable insights.
- Assisted clients with financial analysis and budgeting, leading to improved financial health and stability.
- Improved operational efficiency with the implementation of customized management tools that met each client''s unique needs.
- Maximized profitability through detailed analysis of product offerings, pricing structures, inventory control methods.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Mentored and trained small business owners on best practices, contributing to their long-term success.
- Strengthened client relationships, resulting in repeat business and referrals, by consistently delivering high-quality consulting services.
Education
COURSE - Logistics And Materials Management
CDFCOURSES - SERIES E PROCESSAMENTO APLICADO
BRAZIL11.2013
MBA - Behavioral Sciences
MASTEREAD - COMPORTAMENTO HUMANO EM EMPRESAS
BRAZIL 11.2009
Bachelor of Business Administration - Business Administration And Management
Unifacex
Brazil12.2007
Skills
- Team Leadership with Multitasking Abilities and Creative solutions focused in process improvement
- Understanding Customer Needs with highly focus in relationship building
- Problem Resolution and Friendly, Positive Attitude
- Business development and planning
- Analytical and Critical Thinking
- Social Perceptiveness and Interpersonal Communication
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Full Professional
Timeline
Small Business Owner
Self Employed Services
02.2020 - Current
Business Consultant
Diretirz Serviços E Soluções
01.2011 - 02.2018
COURSE - Logistics And Materials Management
CDFCOURSES - SERIES E PROCESSAMENTO APLICADO
MBA - Behavioral Sciences
MASTEREAD - COMPORTAMENTO HUMANO EM EMPRESAS
Bachelor of Business Administration - Business Administration And Management
Unifacex