Ilber Koleci
Costco Wholesale
Paterson,NJ
2
Languages
6
years of professional experience
Customer-focused professional with a solid background in customer service and retail operations. Experienced in managing high-volume transactions with precision while promoting positive customer experiences. Strong problem-solving and communication skills drive operational efficiency and enhance customer satisfaction in fast-paced environments.
Work History
Gas Station attendant full time
1 Year 5 Months- Obtained Costco certification to enhance service quality and member satisfaction.
- II. Assisted members with fuel purchases and inquiries
- III. Maintained organized and clean fuel station to ensure customer satisfaction
Full-time cashier
1 Year 10 Months- Collaborated with team members to achieve common goals
- IV. Interacted with members to address inquiries and resolve issues
- Managed stamp sales to fulfill customer requests
- II. Processed membership upgrades to enhance member satisfaction
- V. Trained new employees on operational procedures and customer service standards
Sales
2 Years 1 Month- V. Sold a range of jewelry, catering to diverse customer preferences
- IV. Recorded sales transactions for electronics, ensuring accurate inventory management
- Assisted members upon arrival
- VI. Provided exceptional customer service, enhancing customer satisfaction and loyalty
- II. Made sure the aisles were clean
- III. Did the fence
Early Morning Stocking
10 Months- Stocked items on shelves for easy customer access
- Ensured proper placement of items to enhance shopping experience
- Organized shelves to maintain a tidy and efficient display
- Cleared shelves of misplaced items to maintain organization
Education
High School
College - Business
Skills
III. Sales
I. Customer service
II. Stocking
Fuel dispensing
Cleaning and sanitation
Customer service and assistance
Teamwork and collaboration
IV. Adaptability
V. Quick learner
Accomplishments
Employee of the month January 2025
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Gas Station attendant full time
Costco Wholesale
03.2023 - 08.2024Read More
Full-time cashier
Costco Wholesale
05.2021 - 03.2023Read More
Sales
Costco Wholesale
04.2019 - 05.2021Read More
Early Morning Stocking
Costco Wholesale
06.2018 - 04.2019Read More
Passaic County Community College
College from Business
Read More
Panther Academy
High School
Read More