ILDEFONSO CARBAJAL

Enhanced patients' health utilizing advanced technology which uses magnetic resonance.

• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Followed all company policies and procedures to deliver quality work.
• Increased efficiency by automating routine tasks with software solutions.
• Conducted in-depth market research for identifying new business opportunities.

Responsible for gathering all the information, pictures and advertising materials, as well as editing, formatting, finishing, printing and distribution of every issue of the newspaper.

• Managed crisis situations effectively while minimizing disruption to daily operations.
• Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
• Maintained great communication with community leaders as well as government officials, helping improve public relations.

Managed all Tax preparation and translation services offered by the company.

• Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
• Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
• Drove revenue growth by expanding product offerings and identifying new market opportunities.
• Adopted cutting-edge technologies to improve productivity levels within the organization.

• Organized storage areas to optimize materials movements and minimize labor hours.
• Prepared shipping documents and invoices.
• Pulled, verified, and packaged items for shipment.
• Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
• Enhanced accuracy of stock levels with introduction of cycle counting program, minimizing discrepancies.
• Coordinated with transportation providers to ensure timely pick-ups and deliveries, improving customer satisfaction with reliable service.
• Developed strong relationships with carriers to negotiate competitive rates and secure timely deliveries.
• Achieved significant reductions in order fulfillment errors by implementing rigorous quality control checks at multiple stages.
• Coordinated logistics efforts, optimizing delivery routes and reducing transportation costs.
• Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
• Improved team morale and productivity by instituting regular feedback sessions and recognizing outstanding performance.
• Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
• Supervised warehouse staff, providing training and guidance to improve overall performance.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.