Ildifonso Sanchez
Plano,TX
Summary
Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facility and achieved 95% repayment rate. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Access System Services - VOB
Texas Health Resources
09.2023 - Current
- Verified patient insurance eligibility and entered patient information into system.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Patient Access Specialist II - Behavioral Health
Texas Health Resources
02.2022 - 04.2023
- Enhanced patient satisfaction by providing efficient registration and scheduling services.
- Streamlined front-desk operations for improved patient flow and reduced wait times.
- Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
Patient Access Specialist II - Emergency Room
Texas Health Resources
02.2022 - 04.2023
- Enhanced patient satisfaction by providing efficient registration and scheduling services.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Collected and validated patient demographics and insurance information.
Front Desk Medical Receptionist
Texas Health Physician Group
05.2021 - 02.2022
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
Medical Office Administrative Assistant
MD Family Clinic
08.2020 - 05.2021
- Improved patient satisfaction by efficiently managing appointment scheduling and handling phone inquiries.
- Enhanced office organization by maintaining meticulous medical records and ensuring timely filing of documents.
- Streamlined administrative processes for increased efficiency in the workplace through regular reviews and updates.
- Assisted with billing procedures to ensure accurate invoicing and prompt payment from patients and insurance companies.
Education
Bachelor of Science - Sociology
Texas Woman's University
Denton, TX08.2020
High School Diploma -
Denton High School
Denton, TX05.2016
Skills
- Follow-up skills
- Medical Records
- Medical Billing
- Patient Registration
- Insurance Verification
Certification
- Certified Healthcare Access Associate (CHAA) - 10/24/2023 - 10/24/2024
Languages
Spanish
Professional Working
Timeline
Patient Access System Services - VOB
Texas Health Resources
09.2023 - Current
Patient Access Specialist II - Behavioral Health
Texas Health Resources
02.2022 - 04.2023
Patient Access Specialist II - Emergency Room
Texas Health Resources
02.2022 - 04.2023
Front Desk Medical Receptionist
Texas Health Physician Group
05.2021 - 02.2022
Medical Office Administrative Assistant
MD Family Clinic
08.2020 - 05.2021
Bachelor of Science - Sociology
Texas Woman's University
High School Diploma -
Denton High School
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