Ilean Ventura
Madera,CA
Summary
Energetic Waitress Trainee known for high productivity and efficient task completion. Skilled in order taking, customer service, and time management. Excels in communication, teamwork, and adaptability to ensure seamless dining experiences for guests.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Waitress Trainee
Madera taco shop
Madera
01.2019 - 06.2022
- Greeted customers and provided menus.
- Assisted with food preparation tasks as requested by the head chef.
- Checked that all orders were accurate before delivering to customers.
- Provided excellent customer service during meal times.
Caregiver
Starcenterhomecare
Madera
01.2018 - 01.2019
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
Education
High School Diploma -
Pioneer Technical Center
Madera, CA06-2017
Skills
- Special Event Coordination
- Menu knowledge
- Handling Complaints
- Food presentation
- Table Setting
- Guest Engagement
- Food Running
- Safe Food Handling
- Special dietary requirements
- Professional Appearance
- Food safety understanding
- Order Accuracy
Timeline
Waitress Trainee
Madera taco shop
01.2019 - 06.2022
Caregiver
Starcenterhomecare
01.2018 - 01.2019
High School Diploma -
Pioneer Technical Center