Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ileana Lopez

Kissimmee,FL

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Orlando Health
09.2023 - Current
  • Performed administrative duties such as answering phones, and maintaining medical records
  • Administered patient care by performing vital signs assessments and documenting clinical information accurately in patient's electronic medical record
  • Performed Electrocardiograms on patients. Sterilized medical instruments and procedure beds
  • Assisted in specimen collection and sending out/following up on lab requisitions and disposing of contaminated supplies
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Configured and scheduled Holter monitors and placed them on patients.
  • Communicated with nursing to schedule MRI's, CT's and stress tests.
  • Prepared patient information prior to scheduled visits.

Office Assistant

Tuscany Preserve Association
10.2021 - 07.2022
  • Answered phone calls and assisted homeowners with questions. Provided applications to future tenants.
  • Provided tenants and homeowners with access to community amenities.
  • Opening mail and filing documents
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Submitted payments for monthly homeowner's association fees and informed owners of late fees.

Data Technician

Technologease
10.2020 - 10.2021
  • Terminated T taps.
  • Terminated 8 pins.
  • Pulled CAT 6 for L nets.
  • Instated nurse call devices in construction builds and renovations.

Care Coordinator

Essen Health Home
06.2019 - 11.2019
  • Assessed patient needs and implemented care plans to connect them with appropriate resources to ensure optimal health outcomes.
  • Monitored patients progress
  • Provided community resources to patients to ensure health and wellbeing
  • Scheduled appointments and verified insurance

Medical Front Desk Receptionist

Kellyvision Center
02.2019 - 05.2019


  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Greeted patients upon arrival, signed them in and obtained insurance information
  • Provided patients with intake and new patient forms as well as copies of office policies and legally required documents
  • Processed payments from patients for co-pays and uninsured visits
  • Answered phones, scheduled appointments for new, recurring patients and provided patients with support and guidance

Medical Assistant

Passaic Pediatrics
04.2018 - 08.2018
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Administered patient care by performing vital signs assessments and documenting clinical information accurately.
  • Performed venipuncture and assisted in minor procedures
  • Escorted patients to exam rooms, measure vital signs, weight, blood pressure, pulse, temperature, and/ or chief complaints
  • Documented all information in patient’s electronic chart
  • Assisted in specimen collection and sending out/following up on lab requisitions and dispose of contaminated supplies
  • Performed in-office lab tests (i.e. strep testing, HGB, Lead, etc.)
  • Performed specialized testing such vision screening and hearing tests


Transportation Director/Activities

2nd Home
11.2017 - 03.2018
  • Organized pickups and drop offs
  • Scheduled initial appointments and pickups from appointments
  • Checked vital signs and glucose monitoring
  • Sent prescriptions to pharmacy
  • Assisted patients with ADL's

Human Resources Assistant

Nebraskaland Inc
09.2016 - 09.2017
  • Scheduled applicants for screening and orientations.
  • Completed documents to submit drug screening and background checks.
  • Managed employee records and maintained confidentiality of sensitive information within the HR filing system
  • Answered and redirected incoming phone calls for office. Conducted phone interviews.
  • Corresponded with existing and potential employees on a daily basis.
  • Created individual non-standard letters and emails to employees.
  • Assisted with planning company events.

Office Aide

Heart to Heart
07.2013 - 01.2014
  • Managed filing systems and records maintenance to improve accessibility of information.
  • Provided excellent quality support to Doctors. Coordinated schedules, appointments, and order office supplies.
  • Organized office supplies and maintained inventory accuracy to support daily operations.
  • Made calls to remind Aide staff of needed paperwork
  • Verified aides were present with patients


Education

Trade school - Medical Assistant

Technology & Medicine Institute Passaic
Passaic, NJ
06.2025

Bachelor of Arts - Office Technology

City Universal of New York Hostos College
The Bronx, NY
12.2014

Skills

  • Bilingual
  • Customer Service (8 years)
  • Front Desk (2 years)
  • Medical office experience
  • Electronic health records experience (8 years)
  • Ekg (1 year)
  • Billing (2 years)

Certification

  • BLS Certification: October 2023 to October 2025

Timeline

Certified Medical Assistant

Orlando Health
09.2023 - Current

Office Assistant

Tuscany Preserve Association
10.2021 - 07.2022

Data Technician

Technologease
10.2020 - 10.2021

Care Coordinator

Essen Health Home
06.2019 - 11.2019

Medical Front Desk Receptionist

Kellyvision Center
02.2019 - 05.2019

Medical Assistant

Passaic Pediatrics
04.2018 - 08.2018

Transportation Director/Activities

2nd Home
11.2017 - 03.2018

Human Resources Assistant

Nebraskaland Inc
09.2016 - 09.2017

Office Aide

Heart to Heart
07.2013 - 01.2014

Trade school - Medical Assistant

Technology & Medicine Institute Passaic

Bachelor of Arts - Office Technology

City Universal of New York Hostos College

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Ileana Lopez