Ileana Lopez
Kissimmee,FL
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Orlando Health
Orlando, FL
09.2023 - Current
- Performed administrative duties such as answering phones, and maintaining medical records
- Administered patient care by performing vital signs assessments and documenting clinical information accurately in patient's electronic medical record
- Performed Electrocardiograms on patients. Sterilized medical instruments and procedure beds
- Assisted in specimen collection and sending out/following up on lab requisitions and disposing of contaminated supplies
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Configured and scheduled Holter monitors and placed them on patients.
- Communicated with nursing to schedule MRI's, CT's and stress tests.
- Prepared patient information prior to scheduled visits.
Office Assistant
Tuscany Preserve Association
Poinciana, FL
10.2021 - 07.2022
- Answered phone calls and assisted homeowners with questions. Provided applications to future tenants.
- Provided tenants and homeowners with access to community amenities.
- Opening mail and filing documents
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Submitted payments for monthly homeowner's association fees and informed owners of late fees.
Data Technician
Technologease
Tampa, FL
10.2020 - 10.2021
- Terminated T taps.
- Terminated 8 pins.
- Pulled CAT 6 for L nets.
- Instated nurse call devices in construction builds and renovations.
Care Coordinator
Essen Health Home
Bronx, NY
06.2019 - 11.2019
- Assessed patient needs and implemented care plans to connect them with appropriate resources to ensure optimal health outcomes.
- Monitored patients progress
- Provided community resources to patients to ensure health and wellbeing
- Scheduled appointments and verified insurance
Medical Front Desk Receptionist
Kellyvision Center
New York, NY
02.2019 - 05.2019
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Greeted patients upon arrival, signed them in and obtained insurance information
- Provided patients with intake and new patient forms as well as copies of office policies and legally required documents
- Processed payments from patients for co-pays and uninsured visits
- Answered phones, scheduled appointments for new, recurring patients and provided patients with support and guidance
Medical Assistant
Passaic Pediatrics
Passaic, NJ
04.2018 - 08.2018
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Administered patient care by performing vital signs assessments and documenting clinical information accurately.
- Performed venipuncture and assisted in minor procedures
- Escorted patients to exam rooms, measure vital signs, weight, blood pressure, pulse, temperature, and/ or chief complaints
- Documented all information in patient’s electronic chart
- Assisted in specimen collection and sending out/following up on lab requisitions and dispose of contaminated supplies
- Performed in-office lab tests (i.e. strep testing, HGB, Lead, etc.)
- Performed specialized testing such vision screening and hearing tests
Transportation Director/Activities
2nd Home
Passaic, NJ
11.2017 - 03.2018
- Organized pickups and drop offs
- Scheduled initial appointments and pickups from appointments
- Checked vital signs and glucose monitoring
- Sent prescriptions to pharmacy
- Assisted patients with ADL's
Human Resources Assistant
Nebraskaland Inc
Bronx, NY
09.2016 - 09.2017
- Scheduled applicants for screening and orientations.
- Completed documents to submit drug screening and background checks.
- Managed employee records and maintained confidentiality of sensitive information within the HR filing system
- Answered and redirected incoming phone calls for office. Conducted phone interviews.
- Corresponded with existing and potential employees on a daily basis.
- Created individual non-standard letters and emails to employees.
- Assisted with planning company events.
Office Aide
Heart to Heart
Bronx, NY
07.2013 - 01.2014
- Managed filing systems and records maintenance to improve accessibility of information.
- Provided excellent quality support to Doctors. Coordinated schedules, appointments, and order office supplies.
- Organized office supplies and maintained inventory accuracy to support daily operations.
- Made calls to remind Aide staff of needed paperwork
- Verified aides were present with patients
Education
Trade school - Medical Assistant
Technology & Medicine Institute Passaic
Passaic, NJ06.2025
Bachelor of Arts - Office Technology
City Universal of New York Hostos College
The Bronx, NY12.2014
Skills
- Bilingual
- Customer Service (8 years)
- Front Desk (2 years)
- Medical office experience
- Electronic health records experience (8 years)
- Ekg (1 year)
- Billing (2 years)
Certification
- BLS Certification: October 2023 to October 2025
Timeline
Certified Medical Assistant
Orlando Health
09.2023 - Current
Office Assistant
Tuscany Preserve Association
10.2021 - 07.2022
Data Technician
Technologease
10.2020 - 10.2021
Care Coordinator
Essen Health Home
06.2019 - 11.2019
Medical Front Desk Receptionist
Kellyvision Center
02.2019 - 05.2019
Medical Assistant
Passaic Pediatrics
04.2018 - 08.2018
Transportation Director/Activities
2nd Home
11.2017 - 03.2018
Human Resources Assistant
Nebraskaland Inc
09.2016 - 09.2017
Office Aide
Heart to Heart
07.2013 - 01.2014
Trade school - Medical Assistant
Technology & Medicine Institute Passaic
Bachelor of Arts - Office Technology
City Universal of New York Hostos College