Ileane Melendez-Vargas

As a bilingual customer service representative at Mary Kay, I assist both English and Spanish speaking customers with product inquiries, order processing, and account support. I help resolve issues efficiently while maintaining a positive and professional experience for each customer. I also work closely with internal teams to ensure smooth communication and support, contributing to a high level of customer satisfaction.

• Responsibilities: As a line cook, I was responsible for efficiently preparing and cooking, including grill, sauté and fry. I ensure consistency and high quality by following recipes and maintaining proper portioning and presentation. Working under pressure during peak hours, I prioritized tasks to meet service time while maintaining a clean and organized workstation. Followed all safety and sanitation standards.