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Health Advisor experienced handling high volume of calls in fast-paced call center environments. Well-versed in answering questions, researching problems, and resolving discrepancies. Detail-oriented and personable with exceptional work ethic and passion for service.

Results-driven professional with experience in sales, marketing, management, telecommunications, and healthcare customer service. Skilled in IT systems, EMR implementation, cold calling, and call center operations. Seeking a fast-paced environment that fosters advancement while delivering exceptional customer service and leadership.

Experienced Customer Service Agent with a strong track record of providing direct customer support. Proficient in medical coding knowledge and effective communication to address customer needs and enhance satisfaction. Demonstrated exceptional leadership skills, showcasing strong organizational and time management abilities. Seeking a Customer Service Agent role to leverage diverse experience and problem-solving skills, delivering excellent service and contributing to the organization's success. Diligent Desired Position with a solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance the customer experience. Experienced with leading medical coding teams to ensure precise and compliant coding practices. Utilizes effective communication and problem-solving to foster team efficiency and resolve issues. Strong understanding of medical coding guidelines and team management principles to maintain high standards.

Highly proficient dedicated Customer Service / Medical Billing Specialist with experience in a fast paced, multiple client medical billing company. 12+ Years in the medical industry and customer service on all levels from customer to provider to facility side. Passionate employee wanting to use skills and abilities to grow success within a company.

Ilene Blake

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Associate of Science - Healthcare Information Management

High School Diploma -

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CUSTOMER SERVICE

CUSTOMER SERVICE

DEBT COLLECTION

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Associate of Science - Healthcare Information Management

High School Diploma -

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