Ilesh Sutaria
Summary
Highly skilled and knowledgeable liquor store manager with a proven track record of successfully running liquor retail establishments. Adept at overseeing all aspects of store operations from inventory management and financial reporting to customer service and staff development. Strong commitment to maintaining compliance with alcohol regulations and providing a safe shopping environment for customers.
Overview
21
21
years of professional experience
Work History
Liquor Store Manager
Self-employed
05.2003 - 11.2023
- Successfully manage day to day operations of the liquor store ensuring efficient and profitable store performance.
- Develop and execute sales and marketing strategies that have increased store revenue by 5% over a year.
- Maintain optimal inventory levels, conduct regular stock checks and manage vendor relationships to ensure a diverse and well-stocked selection.
- Ensure compliance with all state and local alcohol regulations, including age verification and responsible alcohol sales.
- Recruit, train and supervise a team of employees, fostering a positive work environment and ensuring exceptional customer service.
- Implementing cost-control measures, resulting in reduced operational expenses and higher profit margins.
- Track and analyze sales data and customer feedback to make informed decisions about product selection and pricing.
- Handle customer inquires and resolve issues, maintaining a high level of customer satisfaction and loyalty.
- Conduct routine store inspections and maintenance to provide a clean and safe shopping environment.
Education
Bachelor of Civil Engineer - Engineering
Sardar Patel University
Gujarat, India05.1982
Skills
- Customer Service
- Inventory Management
- Staff Recruitment and training
- Sales and Marketing
- Compliance with Alcohol Regulations
- Financial Reporting
- Cost Control
- Vendor relationship management
- Team leadership
- Retail operations
- Payroll of employee
- Customer Retention
Timeline
Liquor Store Manager
Self-employed
05.2003 - 11.2023
Bachelor of Civil Engineer - Engineering
Sardar Patel University
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