Ileyeniwaya Wolfe
Cherokee,NC
Summary
Developed strong customer service and communication skills in a fast-paced environment. Gained experience assisting guests, managing seating and flow, and creating a welcoming atmosphere. Seeking to build upon these guest-facing skills to continue developing professionalism and providing positive customer experiences.
Overview
2
2
years of professional experience
Work History
Admissions & Guest Services Attendant
Unto These Hills Outdoor Drama
05.2023 - 08.2025
- Learned and followed operational procedures to ensure adherence to safety standards
- Collaborated with team members to improve service quality and guest experience
- Assisted with ticket scanning, seating guidance, and directing guests throughout the venue
- Managed crowd flow and helped maintain a clean and safe environment during events
- Responded to customer requests efficiently with clear and knowledgeable assistance
- Handled cash transactions accurately and maintained proper documentation
- Engaged with guests in a professional and friendly manner to ensure a positive experience
Education
High School Diploma -
Cherokee High School
Cherokee, NC05-2024
Skills
- Initiative and Self-motivation
- Customer service
- Effective multitasking
- Phone etiquette
- Guest engagement
- Hospitality service expertise
- Dependable and responsible
- Teamwork and collaboration
Timeline
Admissions & Guest Services Attendant
Unto These Hills Outdoor Drama
05.2023 - 08.2025
High School Diploma -
Cherokee High School