ILEYNA MELENDEZ
Parma,OH
Summary
Motivated college student with a track record of academic excellence, looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in Customer service role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Planet Fitness
Strongsville, OH
05.2025 - Current
- Assisted members with inquiries and provided exceptional customer service.
- Maintained cleanliness and organization of gym facilities and equipment.
- Supported daily operations by monitoring equipment usage and ensuring safety protocols.
- Adapted quickly to changing environments, enhancing member experience during peak hours.
Education
B.A - Journalism, Psychology
Cleveland State University
01-2028
High School Diploma - Honors Student
Normandy High School
Parma, OH06-2024
Skills
- Reliable & Trustworthy
- Microsoft Office
- Critical Thinking
- Friendly Positive attitude
- Good work ethic
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Achieved Employee of the month twice through effectively helping with Member inquiries and providing excellent customer service to clients and effectively completing my tasks on time.
Certification
- Parma Youth Leadership Academy Program- 2022 – 15 hour certification
Timeline
Team Member
Planet Fitness
05.2025 - Current
High School Diploma - Honors Student
Normandy High School
B.A - Journalism, Psychology
Cleveland State University